Room Attendant

Why us?

Discover the best of Denver at Hotel Clio, Cherry Creek’s Muse. Providing a connected, inspiring, and lush environment that allows guests to experience enriched hospitality through refined luxury. Join our award-winning team and discover your place, in the heart of it all. At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. We are looking for power players, those who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality, and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirit of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, are hungry to learn, and love their community. People who do not sit around and wait; they just do. You belong here.

Application window open until 02/28/2025 or when filled.

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas, in order to maintain a clean, presentable, and attractive facility at all times.
• Washes shower walls and tubs, cleans toilets and stall walls if applicable, wipes exposed pipes, cleans mirrors, sinks, and walls to ensure clean and sanitary guest and public restrooms.
• Replaces towels, soaps, and all room amenities and restocks literature that has been removed by the previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking the guest room supplies such as hangers, extra blankets, and pillows.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs, and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys, and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned, requested, or deemed necessary by management.

Qualifications

Education/Formal Training

No formal education or training required.

Experience

None required.

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50 lbs continually throughout a shift.
• Must be able to push, pull, and move levers, equipment, and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver a fully loaded maid cart, weighing up to 50 lbs, through hallways and into/out of closets during the entire workday.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in an indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Medical, dental, & vision insurance; health savings and flexible spending accounts; basic life and AD&D insurance; paid time off for vacation, sick time, and holidays; eligible to participate in the Company’s 401(k) program with employer matching; Employee Assistance Program; tuition reimbursement; great discounts on hotels, restaurants, and much more; complimentary parking; bonus plan eligible; cell phone reimbursement plan; eligible to participate in the Employee Referral Bonus Program (up to $1,000 per referral).

Salary

USD $19.50 - USD $19.50 /Hr.