Retail & Trade Expansion Project Manager

Retail & Trade Expansion Project Manager

REIMAGINE WHAT COFFEE CAN BE...

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

To achieve this, we live by four behaviours. We I*nspire, we Care, we Act, and we iN*novate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principal belief that individually and collectively we can.

What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.

Here’s why we think you should choose us:

1. Competitive wage + Annual Bonus
2. Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
3. Pension plan with competitive employer contributions
4. Paid time off to volunteer
5. Free Nespresso machine + Monthly credits
6. Exclusive employee discounts
7. Excellent training and development programs
8. Growth opportunities
9. And much more!!

Position Summary

The Project Manager (PM) will serve as the primary owner of the pop-up network retail strategy, overseeing the deployment, relocation, and closure of pop-up locations. This role involves leading all stages of the project, including initiation, planning, execution, monitoring, and closure.

Additionally, PM will play an active role in the helping maintain the state of repair of the boutique network by overseeing misc. repair and renovations work in boutiques. Furthermore, the Project Manager will provide active support to the trade team in implementing their national Point of Sale Materials (POSM) deployment strategy.

In this capacity, the Project Manager will collaborate closely and act as the central figure within a working group comprised of Trade Marketing, Key Account Managers, and Field Teams, ensuring the successful deployment and execution of the POSM. The Project Manager will oversee ad hoc maintenance and/or optimisation projects.

As the Retail & Trade Expansion Project Manager, your duties include, but are not limited to:

• Utilize CRM data to initiate new Pop-Up Boutique projects that align with the national retail strategy, including the preparation and presentation of business cases for executive approval.
• Develop and maintain positive business relationships with key stakeholders in the Canadian retail sector, including brokers, landlords, retailers, and vendors, through effective lease negotiations and contract signings.
• Manage project budgets, overseeing profit and loss statements and internal business cases ranging from $100,000 to $1.5 million.
• Create and implement comprehensive project plans, including the selection of general contractors, vendor and logistics management, and coordination among over 20 stakeholders.
• Collaborate with architectural firms to design boutiques, ensuring alignment between business requirements and design objectives.
• Take ownership of all aspects of project performance and control until the successful handover to the operations team.
• Conduct post-project evaluations and provide recommendations for potential cost and time-saving initiatives.
• Supervise all boutique maintenance requests, monitor resolution times, assess third-party maintenance provider performance, and optimize the maintenance budget.

Trade:

• Collaborate closely with the Trade Marketing Manager, Regional Sales Managers, and Key Account Managers to achieve strategic objectives.
• Partner with design teams and the Global Trade Project Manager to develop new Point of Sale Materials (POSMs), demonstration bars, and trade fixtures aimed at enhancing customer experience, brand visibility, and the purchasing journey.
• Oversee the ordering, installation (and deinstallation) processes, and execution of POSMs to ensure effective implementation.
• Manage and maintain a comprehensive inventory of all trade assets stored in the warehouse.
• Revitalize and renovate existing trade corners with a particular emphasis on the Vertuo brand.
• Actively participate in the development of innovative, durable, and sustainable trade initiatives.
• Act as the lead in revitalizing the current processes, ways of working, internal controls, managing.

What will make you successful

• 5+ years of demonstrated success in project management
• Experience in managing and building relationships with internal and external stakeholders including change management
• Experience in lease and contract negotiations; Real Estate legal knowledge is a strong asset
• Ability to show resourcefulness and approach problems and challenges with creativity & innovation
• Experience with space planning, reading floor plans and construction drawings
• Strong conceptual thinking, critiquing design skills and innovative layout imagination
• Great communication and presentation skills
• Strong understanding of Retail environment in fast moving consumer or luxury goods
• Bachelor’s or equivalent degree in real estate, construction, design, architecture, project management or business
• Bilingualism in English and French is required for this position. The role involves daily interactions with a bilingual clientele, requiring proficiency in English to provide high-quality service and meet the communication needs of our customers.

Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!