retail store supervisor

Education: Secondary (high) school graduation certificate

Experience: 3 years to less than 5 years

Work Setting: Retail business

Tasks:

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Authorize payments by cheque
4. Order merchandise
5. Authorize return of merchandise
6. Establish work schedules
7. Sell merchandise
8. Prepare reports on sales volumes, merchandising and personnel matters
9. Resolve issues that may arise, including customer requests, complaints and supply shortages
10. Organize and maintain inventory
11. Supervise and co-ordinate activities of workers
12. Manage cash
13. Oversee payroll administration
14. Conduct performance reviews
15. Supervise office and volunteer staff

Area of Specialization: Sporting goods and recreational items, Toys, Accessories, Footwear, Head wear, Sports wear or active wear, Swimsuits

Work Conditions and Physical Capabilities:

• Fast-paced environment
• Combination of sitting, standing, walking