retail store supervisor

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 3-4 people

Security and Safety

• Basic security clearance
• Criminal record check

Transportation / Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 7 months to less than 1 year

Other Benefits

• Parking available

Support for Persons with Disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees

Support for Youths

• Offers mentorship, coaching and / or networking opportunities for youth
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for Visible Minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities