retail store supervisor

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Work Conditions and Physical Capabilities

• Fast-paced environment

Personal Suitability

• Organized
• Team player
• Ability to multitask

Support for Persons with Disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities