retail store supervisor

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Support Initiatives

• Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths: Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans; Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers
• Support for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities