retail store supervisor

Education

• Secondary (high) school graduation certificate

Experience

• 7 months to less than 1 year

Work Setting

• Retail business
• On-site customer service

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Walking

Personal Suitability

• Organized
• Team player