retail store supervisor

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Retail business

Tasks:

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Authorize payments by cheque
4. Authorize return of merchandise
5. Establish work schedules
6. Sell merchandise
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Resolve issues that may arise, including customer requests, complaints and supply shortages
9. Organize and maintain inventory
10. Supervise and co-ordinate activities of workers

Supervision: 3-4 people

Transportation / travel information: Public transportation is available

Personal suitability:

1. Flexibility
2. Reliability

Support for newcomers and refugees:

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.

Support for youths:

1. Provides awareness training to employees to create a welcoming work environment for youth.
2. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.