retail store supervisor

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Handling heavy loads
• Combination of sitting, standing, walking