Retail Sales Manager Lower Mainland (J25)

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

We have everything we need to inspire our customers. Except you.

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

• Provide amazing customer experiences
• Maintain the in-store experience standards
• Drive sales and revenue
• Maintain product knowledge training plan for Product Specialists
• Conduct weekly performance reviews with Product Specialists
• Review and approve daily written sales orders
• Maintain margin expectations through strategic price management
• Support the needs of internal customers
• Ability to travel to Lower Mainland locations and satellites is an asset

• 3-5 years of successful retail sales experience in a management role
• Proven ability to deliver sales growth, set objectives and achieve them
• Successful completion of business courses, including supervisory training
• The ability to lead, coach, motivate and enhance existing teams for success
• Excellent written and oral communication skills
• Good working knowledge of Microsoft Office and ability to learn new software
• The ability to work evenings, weekends and additional hours when required
• Appliance knowledge is an asset but not mandatory

• Extended Health Benefits
• Merit Performance
• Generous employee discounts
• Gym membership discount
• Professional Development Programs
• Employee Recognition Program
• Company events
• Paid Volunteer

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?