Retail Manager - Sherway Gardens

Summary

We are seeking a Retail Manager with a knack for business planning and a passion for coaching. This role involves leading a team to achieve sales and customer service targets, executing business plans, and fostering customer relationships. It's a chance to become the CEO of your own store and grow within the prestige beauty industry.

Responsibilities

1. Lead, coach, and develop a team of Sales Associates to meet sales and customer service goals
2. Create and execute an agile business plan
3. Recruit and retain customers through strategic targeting and impactful in-store events
4. Manage customer relationships and ensure a high level of customer satisfaction
5. Conduct sales analysis and staff scheduling
6. Oversee retail operations, including inventory, facilities management, and cash reconciliation
7. Organize and execute in-store events

Requirements

1. Proven retail management experience, preferably in cosmetics
2. Ability to provide inspirational and personalized customer service
3. Experience in business planning and setting sales/customer service targets
4. Proficiency in retail operations and point-of-sale software
5. Flexibility to work various retail hours, including weekends and special events
6. Proficient in Microsoft Office