Retail Associate, Banff Gondola

What will be your daily pursuit? Your daily pursuit is helping guests find unique, locally inspired souvenirs and providing outstanding service to ensure they leave with memories that last a lifetime.

What will your compensation be? The starting salary for this position is $17.00.

When does this adventure begin? This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

What perks can you expect? Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

What will you do in this job? The Retail Associate role will provide service in the form of product knowledge and general assistance to our clients. This position is expected to uphold our high standards of service, merchandising, and display. We require candidates to work well in a team environment as well as independently.

1. Communicating with the inventory management team about product stock levels
2. Ensuring service is friendly, courteous, and professional
3. Operating the point of sale system with accuracy and efficiency
4. Responsible handling of cash, credit cards, and cash out forms
5. Keeping the sales floor and storage areas clean and organized
6. Communicating with co-workers and management
7. Forwarding observations and comments in a timely fashion
8. Monitor security in the retail environment
9. The application of upselling and cross selling techniques to maximize the potential of staff incentives
10. Collecting feedback forms from customers
11. Answering the phone
12. Facilitating efficient inventory management and movement
13. Upholding the high standard of environmental stewardship expected for all employees

What skills and experience do you need for this job?

1. Attention to detail and good communication skills
2. Cash handling experience
3. Strong customer service skills
4. Able to take initiative on restocking, remerchandising, and regular cleaning duties

To honour our commitment to be "Always Honest" all employees must consent to a criminal record check.

What will your work environment be like?

1. Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
2. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent. You'll spend your days in and around our amazing properties.
4. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, our Talent Acquisition Team is available to assist you.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.