Retail Administrative Assistant

Current job opportunities are posted here as they become available.

Join the vibrant Sun Peaks team as a Retail Administrative Assistant for the upcoming season. This role offers a unique opportunity to support the smooth operation of our retail stores during the peak season, ensuring an exceptional experience for both customers and staff. As a key administrative team member, you’ll be responsible for various tasks that contribute to the efficient running of our retail operations. This role is ideal for someone with a passion for retail, strong organizational skills, and a desire to contribute to the success of a busy and thriving resort environment. If you are ready to take on this exciting challenge, we encourage you to apply to work, live and play where you belong.

Compensation Information: $19.00 - $23.00 per hour

Physical Requirement: Light, work activities involve handling loads of 5kg but less than 10kg, predominately in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Minimum 2 years’ experience in retail administration and sales.
• Thorough knowledge inventory management, Microsoft Office and computerized Point-of-Sale systems.
• Outstanding organizational, communication, and analytical skills.
• Able to work unsupervised and as part of a team in a fast-paced work environment.
• Confident, self-motivated and able to maintain an outgoing, positive attitude.
• Strong commitment to excellent customer service (external and internal customers).
• A community-focused mindset and a passion for the outdoors.

Primary Responsibilities:

• Retail administrative duties which include, but are not limited to – invoice processing, retail product management, inventory maintenance and handling of warranty claims.
• Build and maintain relationships with vendors, liaising as required on warranty claims, invoice discrepancies and other administrative needs.
• Conduct regular physical inventories, ensuring they are completed efficiently and accurately.
• Assist in the production of retail reports, presentations, and orders as required.
• Ensure outlets are well stocked and retail inventory is kept secure.
• Provide exceptional service to all resort guests and employees.
• Ensure health and safety policies and procedures are adhered to according to SPRLLP guidelines and relevant regulatory bodies.
• Ensure all SPRLLP policies are adhered to as outlined in the current Employee handbook.