restaurant supervisor

Minimum Requirements

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• 5 years or more experience
• Food Safety Certificate

Work Setting

• Restaurant
• Catering firm

Tasks

• Address customers' complaints or concerns
• Train staff in job duties, sanitation and safety procedures
• Supervise and co-ordinate activities of staff who prepare and portion food
• Supervise and check assembly of trays
• Prepare and submit reports
• Prepare budget and cost estimates
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Establish work schedules
• Ensure that food and service meet quality control standards
• Must have knowledge of the establishment's culinary genres

Supervision

• 16-20 people
• Staff in various areas of responsibility
• Kitchen and food service helpers
• Food service counter attendants and food preparers
• Food and beverage servers
• Cook (general)

Security and Safety

• Basic security clearance
• Criminal record check
• Confidential security clearance
• Enhanced reliability security clearance

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player