Restaurant Manager

A&W Restaurants (Turnaround Foods Ltd.) in Whitehorse, Yukon Territories, located at 2222 2nd Ave, Whitehorse, YT, Y1A 1C8, is looking for a permanent full-time Fast-Food Restaurant Manager to start immediately.

Compensation : $65,000 per annum, including guaranteed allowances, in addition, up to 15% base salary bonus paid quarterly depending upon the restaurant’s results.

We also offer various benefits which include an extensive single or family Medical / Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D and Critical Illness, along with an optional Group RSP, vehicle and cell phone allowances and free meals.

Start Date of Employment : As soon as possible

Job Type : Full-time, permanent position. Work includes various shifts (Days, Evenings and Weekends).

The McMurray Group is a franchise company with 47+ A&W restaurants extending across British Columbia, Saskatchewan and the Yukon Territories. We take pride in offering our employees a job like no other, and a work environment that can't be found anywhere else. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Duties and Responsibilities :

Operations

• Manages the restaurant to ensure a good balance of the key goals of speed, quality, service, cleanliness and profit.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas needing improvement and takes action where necessary.
• Schedules staff to provide an excellent customer experience while meeting the restaurant’s labour cost goals.
• Makes sure equipment and facility is in good condition and makes arrangements for all repairs.

Human Resources

• Recruits and hires hourly staff to ensure the restaurant’s goals are met.
• In conjunction with the Area Manager makes decisions regarding the hiring and promotion of supervisors and Assistant Managers.
• Trains and develops staff to ensure restaurant goals and standards are met.
• Confronts poor performance in a timely and appropriate manner.
• Develops a healthy working climate through day to day behaviour and semi-annual climate meetings.
• Ensures compliance with provincial employment standards, WCB and Health Board regulations.
• Has knowledge of and administers all company Human Resource policies.
• Ensures restaurant profitability by managing revenues and costs to levels agreed upon in the annual profit planning process.
• Participates in the annual profit planning process.
• Ensures daily, weekly and monthly accounting is accurate and completed within the time allowed.
• Ensures compliance with all company cash management policies. Works quickly to resolve any cash problems.

Customers

• Ensures that cleanliness standards and safe food handling practices are met.
• Handles all complaints and customer involved incidents according to company policy and ensures staff are trained in service recovery.
• Builds business and awareness through local store marketing and community involvement.

Requirements

• Minimum requirement - 3 years experience as a supervisor or management role in the food service industry, within the previous 5 years, is a must.
• A minimum education level of high school graduation or equivalent.
• Must be fluent in English.
• Strong interpersonal skills and proven leadership / supervisory experience.
• Expertise in all restaurant positions.
• Complete knowledge of food safe practices and requirements.
• High interest in developing others.
• Ability to do accounting and manage administrative aspects of the operation.
• Ability to stand and walk for extended periods.
• Able to do some heavy lifting.
• Valid driver’s license and vehicle required.