Responsable régional, Solutions de communication (100% télétravail)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The TELUS Health Communication & Change Management Solutions team is responsible for advising clients on all aspects of communication and change management related to health, pension, and benefits programs (pension and savings plans, benefits and wellness programs, compensation, absence and disability management, and employee assistance programs).

We are looking for a fluently bilingual (English and French) communications consultant who can own client engagements and help build our growing practice. You’ll have Canada-wide responsibilities when appropriate, but your primary focus will be to help grow our presence in Quebec. We only work with TELUS Health clients, so your ability to build trusting and long-lasting relationships will be key to your success.

What’s in it for you:

• Work with a dynamic, collaborative global team
• Enjoy work-life balance with a remote or flexible option
• Contribute to high impact, large scale projects
• A unique opportunity to drive our team’s success and growth within our Quebec-based client list

This is a remote position with the option for in-person attendance in a TELUS Health office, if available in your area.

Responsibilities include:

• Work with our internal stakeholders to proactively identify client communication opportunities. You must feel comfortable taking initiative and demonstrating a growth mindset.
• Implement communication strategies for multiple target audiences using various media.
• Research and develop communication materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites.
• Provide consulting advice and subject-matter expertise to clients related to the communication of pension, benefits, health, and total rewards programs.
• Attend and facilitate client meetings/calls.
• Evaluate/measure effectiveness of communication strategies and deliverables.
• Develop and enhance processes for serving communication solutions to clients.
• Serve as primary resource for securing and coordinating supporting services, such as design and translation.
• Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management.
• Perform other tasks and special projects, as required.

Requirements

• Fluent in French and English.
• Comfort in a remote work environment.
• University degree in communication, journalism, public relations or similar.
• Graduate studies in writing/communication an asset.
• Minimum 5+ years’ experience working in a communication-related field.
• Experience communicating pension and benefits programs.
• Experience with health communications as an asset.
• Experience in a consulting firm and/or agency an asset.
• Strong ability to translate complex concepts into simple, engaging communication content.
• Superior project management, research and presentation skills.
• Exceptional customer focus and strong business acumen.
• Excellent problem solving and analytical skills.
• Ability to manage multiple tasks while ensuring attention to detail.
• Excellent organizational skills, flexibility, ability to work both independently and in a team setting.
• Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.