Resource Coordinator Specialist

Requisition ID: 379288

Position Number: 20003601

Posting End Date: April 22, 2025

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Department / Unit: Home Care RC Specialists

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date - End Date: 05/05/2025 - 10/31/2025

Reason for Term: Other Leave

FTE: 1.00

Anticipated Shift: Days; Evenings; Weekends

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $31.099, $32.166, $33.307, $34.592, $35.851, $37.185, $38.655

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general direction of the Program Support Team Manager, the incumbent is responsible for providing support to the Resource Coordinators (RC) in their role as supervisors of direct service staff (DSS) in the Home Care Program.

The incumbent provides education and ongoing orientation/training to a variety of staff with respect to the RC role and its relationship with other healthcare related classifications within the WRHA including Nursing Resource Coordinators, Case Coordinators, Scheduling Clerks and Team Managers.

The Resource Coordinator Specialist (RCS) identifies inefficiencies in the system, makes recommendations for solutions/changes and provides support and feedback in implementing these changes (under the direction of the Program Support Team Manager and the Director).

Experience

• Minimum of 5 years’ experience as a Resource Coordinator in the community.
• Experience in adult education preferred.

Education (Degree/Diploma/Certificate)

• Recognized post-secondary certificate and/or diploma in a health-related field or Human Resources Management is required.
• Degree in Health or Management is preferred.

Certification/Licensure/Registration

• Valid driver’s license and the use of a vehicle.

Qualifications And Skills

• Proficiency in the use of computers and the ability to work in a computerized environment is required.
• Knowledge of Microsoft Word, Excel, Procura, MDS/TMM and AMTS is an asset.
• Exceptional interpersonal and communication skills (oral and written) and the ability to communicate with all levels of staff.
• Knowledge of processes, procedures and principles of continuous quality improvement.
• Ability to understand the impact and interdependencies of technology on the system.
• Dedication and commitment to maintaining knowledge base relating to all pertinent aspects of Resource Coordinator role through ongoing participation in workshops, seminars and review of current literature.
• Ability to understand and interpret collective agreement language.
• Ability to understand different working and learning styles and team dynamics.
• Ability to collect and utilize statistical information and understand the interconnectedness of Community/Hospital/Home Care Offices within the complexities of the Regional Home Care Program.
• Ability to respond to a dynamic and complex environment which requires organization, good time management practice and working independently with minimum supervision.
• Ability to identify deviations from routine standard operational issues related to the scope of practice of the Resource Coordinator and pose alternatives for resolution to program management.
• Demonstrated understanding of the effects of change on individuals and teams to facilitate system improvement.
• Ability to cope well under pressure and meet deadlines with competing priorities.

Physical Requirements

• Frequent travel is required on a daily basis within the Winnipeg Regional Health Authority (WRHA) jurisdiction.

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.