Resource Coordinator

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a high priority on your personal and professional growth.

Our BC Interior group is looking for a Resource Coordinator to join the Resource Management team and own the following responsibilities:

• Lead scheduling functions for the client including proactive workforce planning, resolving schedule conflicts and recommending staff sharing opportunities.
• Optimize project engagements using available resources to improve utilization.
• Understand staff skillsets and preferences to best utilize staff through engagements that suit the needs of the client and future growth opportunities.
• Administer the database through daily scheduling, conflict resolution, and inputting ongoing changes. Build strong relationships with Management teams through understanding key priorities and managing ongoing changes.
• Build and analyze robust reporting through internal database and Microsoft Excel regarding chargeability and utilization.
• Collaborate with the local and national teams, identify and implement best practices in resourcing processes and reporting.
• Attend regular resourcing meetings with representatives from the business.
• Forecast and analyze data in relation to new hires, attrition, promotions, etc.
• Analyze and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, and focus on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your experience and education

• 1-2 years of direct experience in scheduling, forecasting, and/or workforce capacity planning.
• Some travel will be required within this role, so access to a valid driver's license and vehicle are required.
• You have experience with conflict resolution and negotiating skills to balance individual and business needs.
• You demonstrate personal leadership, accountability, proactivity, and responsiveness.
• You have the ability to adapt to changing priorities within the business.
• You have confident communication skills, both written and verbal.
• You are organized with good time management skills.
• You have strong problem-solving and analytical skills.
• You are comfortable collaborating with business partners in remote locations.
• You have a passion for optimizing employees' strengths and efficiency.
• You thrive in a fast-changing work environment.