Resident Care Manager

About the Organization:
Is contributing to a mission-driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision-making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person – body, mind, and soul.”
In fulfillment of this mission, Covenant Care and Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:

1. Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
2. Transform and Grow – We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;
3. And Contribute – we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Care is an organization that takes its mission to the heart of everything it does. Our Employees are the key to how our residents feel about their home… you have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.

Position Summary:
Covenant Care welcomes all who share a calling to serve those most in need. The position of Resident Care Manager will commit to incorporate our Mission, Vision, and our Values, which are Compassion, Collaboration, Respect, Social Justice, Integrity, and Stewardship, and uphold our ethical traditions as foundational aspects in all actions and decision-making. The Resident Care Manager, reporting to the Site Director, is accountable for the overall management and direction of continuing care services. The Resident Care Manager collaborates with other members of the management and interdisciplinary team in order to plan, implement, and evaluate resident care.

In accordance with Covenant Care’s Mission, Vision, and Values, this position is responsible for ensuring that residents receive quality care and service according to Covenant Care policies and procedures. Provides support to residents, their family, and visitors during the resident’s end-of-life journey that will enable choice, dignity, privacy, respect, and individuality.

Qualities:
The responsibilities of the Resident Care Manager are grounded in leadership and on the four pillars of care and service:

1. People and teams
2. Access and flow
3. Quality and safety
4. Stewardship and efficiency

This position requires the following:

• Commitment to Covenant Care Mission, Vision, Values
• Ability to coordinate the development of innovative care programs in order to meet the unique and holistic needs of residents
• Strong problem-solving, critical thinking, verbal and written communication skills
• Ability to provide leadership and build relationships within teams
• Management experience with recruitment, retention, coaching, mentoring, and performance development in a unionized environment
• Excellent organizational, interpersonal, and conflict resolution skills
• Ability to remain objective in decision-making with a focus on caring for the whole person – body, mind, and soul
• Commitment to safe, effective, and ethical resident care and work practices
• Ability to respond appropriately within a stressful environment
• Proven reliability and accountability
• Participates in the On-Call Rotation as applicable
• Have an understanding and working knowledge of Service Contracts, Continuing Care Health Service Standards, and Accreditation Standards
• Thorough working knowledge of computer software applications including Microsoft Office

Supervision:

• Direct supervision of care staff
• Accommodation Audits

Qualifications:

• Bachelor's degree in Nursing required
• Registered with CARNA (College and Association of Registered Nurses of Alberta)
• Master's Degree in Nursing or related field preferred
• Two to Five (2-5) years of middle or senior management experience in a unionized health care environment, preferably in continuing care services, is required
• Strong interpersonal and communication skills
• Strong leadership skills
• Must be versed in CCHSS and Accommodation Audits

PLEASE NOTE:
Covenant Care offers a very competitive compensation and benefits package. All employees new to Covenant Care must provide a criminal record check not older than 90 days ahead of your commencement date. Criminal Record Check/Vulnerable Person Screening processing is taking much longer than typical (3 to 4 weeks) and that commencing the process in advance is advisable. Not having your CRC will delay your ability to commence employment. Covenant Care is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care.

Only those candidates selected for an interview will be contacted.