Residence Life Coordinator

Closing Date: May 2nd, 2025 at 4:00 PM

Residence and Conference Services
UNB Saint John offers three residence buildings with three unique styles of living that house a total of 353 students. UNB Saint John Residence offers students the freedom to make their own decisions in a supportive environment designed to ensure a successful transition to university life.

WHAT WE OFFER

Full-time | Continuing | Saint John | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions:

• Evening and weekend work required on an on-call basis.
• Required to reside on-campus.
• 2-bedroom apartment and a full meal plan are included (taxable benefit).

Salary Range: $51,042 - $66,358 per annum

YOUR FOCUS

Reporting to the Manager of Community Standards and Assessment, the Residence Life Coordinator (RLC) is a critical leader in the day-to-day student experience within the residence system. This position oversees the overall vision, impact, and administration of Residence Life on campus, as well as all aspects of staff training and Residence Orientation. The RLC is responsible for the direct supervision of daily activities and the positive team dynamic of the Residence Life Team.

• Recruit, onboard, train, mentor and coach Residence Life student staff.
• Oversee day-to-day duties as well as create a schedule and chair weekly meetings.
• Provide leadership, mentoring and coaching to Residence Life student staff and conduct performance reviews.
• Mediate roommate conflicts when needed as well as negotiate and de-escalate student issues.
• Advise students with personal, emotional, mental, and academic concerns and/or refer them to the appropriate resources.
• Consult with appropriate university personnel regarding any safety or security issues.
• Organize, manage and implement Residence Orientation in consultation with UNB Student Affairs & Services staff.
• Plan and deliver house/community meetings.
• Promote responsible behaviour through personal role modeling and mentoring.
• Foster mutual understanding and inclusiveness for all cultures, race, sexual orientations, gender identities, etc.
• Manage all Residence programming and activities; ensuring that Residence Assistants are providing a balanced program of social, recreational, and educational programs and approve RA budgets.
• Keep the Manager of Community Standards and Assessment and Director, Residence briefed on issues as they arise.
• Edit the Residence handbook and contract on an as need basis.
• Ensure residence rules/policies are kept up-to-date and reflect the current needs of students, within reason.
• Create a duty schedule for RA's.
• Participate in various university committees as assigned by the Manager of Community Standards and Assessment.
• Keep detailed documentation of interactions with students.
• Understand and be able to coordinate/manage resources in residence in emergency situations (medical crisis, assault, sexual assault, etc.).
• Assist other Residence staff when the need arises or when assigned by the Manager of Community Standards and Assessment.

WHAT YOU BRING

• Bachelor's degree required.
• 2-3 years of experience in a previous Residence Life role.

Additional Strengths

• Exceptional communication, consensus-building, and negotiation skills.
• Exceptional written communication skills.
• Empathetic listening skills for students and supporters in stressful situations.
• Demonstrated analytical, problem-solving, and decision-making skills.
• Extensive knowledge of student support trends and best practices.
• Ability to successfully perceive, navigate and respond appropriately to sensitive issues.

WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

PROFESSIONAL & TECHNICAL STAFF UNION (PTSU)
This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.