reservations supervisor - travel agency

Responsibilities:

1. Co-ordinate activities with other work units or departments
2. Establish work schedules and procedures
3. Perform same duties as workers supervised
4. Prepare and submit reports
5. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
6. Assist clients/guests with special needs
7. Co-ordinate, assign and review work
8. Hire and train staff in job duties, safety procedures and company policies
9. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery