reservation sales agent - travel agency

Experience

• 1 year to less than 2 years

Work Setting

• Rental shop

Tasks

• Recommend suitable products
• Manage difficult situations with customers
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Attend to cancellations and schedule changes
• Provide travel information to clients regarding destinations, transportation, accommodation options, and travel costs
• Provide customer service
• Adventure travel

Geographical Areas of Specialization

• Canada

Work Conditions and Physical Capabilities

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Dedication