About CitcoJOB DESCRIPTIONCitco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About The Team & Business LineFund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Interface Solutions team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon. Interface Solutions is responsible for all aspects of portfolio data exchange and support across trade processing, pricing and position data. The group has an operational and a strategic mandate to fulfill.
The successful candidate will be part of the Interface Solutions department whose primary responsibility will be to ensure the effective management of all aspects for outbound extracts to clients and vendors.
ResponsibilitiesYour Role:- Responsible for Standard extracts requests and support, including investigation and management of file generation or data issues.
- Communicate effectively with both internal and external parties to discuss reporting issues. This includes clients, vendors and counterparties addition to internal CFS teams.
- Takes a proactive approach to solving issues, displays initiative and good example by contributing ideas for increased efficiencies and/or automation of the various support procedures.
- Work with Client Integration on the creation of new standard Spos/STRD/Taxlot extracts.
- Engage with Data management to ensure correct delivery of standard extracts.
- Configure and maintain reporting interfaces as per internal and external business instructions, including investigation and address post-implementation discrepancies as required.
- Safely retire & decommission legacy reports that are no longer required.
- Assist Management in design and implementation of workflow processes and improvements.
- Identify opportunities for efficiencies, risk mitigation, standardization and automation and work with managers and team to translate into actionable projects.
- Display strong solving skills. Candidates are required to research problems reported by operations teams to determine if an actual problem exists or if additional training is required. When an actual problem exists, they need to find a workaround in a timely fashion.
- Ability to explain technical concepts to users in terms that can be easily understood.
QualificationsAbout You:- You have a Degree qualified in an IT/Business related discipline with a keen interest in financial services.
- Ideally have 1-2 years’ experience in an operations processing or related support environment.
- Ability to understand source systems, data dependencies, interfaces, data integration and transformation.
- General knowledge of databases or experience using SQL Server (T-SQL) and/or Visual Basic is desirable.
- Possess excellent communication skills.
- Comfortable with Microsoft Office application suite, specifically MS Excel.
Our BenefitsYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.