Repairs and Maintenance Manager

Overview

We are seeking a highly motivated and results-driven individual for the position of Manager, Repairs and Maintenance. The successful candidate will be responsible for implementing new processes and overseeing the repairs and maintenance for all our locations. This role is pivotal in ensuring repairs are managed efficiently and in a timely manner while preserving the long-term stability of our assets.

The ideal candidate will possess a strong combination of skills essential to the success of the role, such as time management, strategic planning, and the ability to think creatively and innovatively. Initially, the chosen individual will be responsible for implementing and operating a help desk system, establishing repair processes, developing Requests for Proposals (RFPs) for preferred suppliers, managing contracts, and dispatching contractors for maintenance needs.

Key Responsibilities

1. Implement a standardized repair process company-wide, ensuring consistent treatment across all locations.
2. Ensure all repairs are completed efficiently, on time, and within budget.
3. Build and maintain relationships with external contractors, standardizing a list of preferred contractors based on territory while minimizing travel costs.
4. Apply cost-saving strategies by utilizing the "Process of Elimination" to reduce unnecessary expenses related to repairs and maintenance.
5. Visit sites periodically to assess repairs and associated costs.
6. Inspect facilities as needed to assess maintenance needs.
7. Create and standardize a comprehensive warranty and asset list to minimize unnecessary costs.
8. Diagnose and troubleshoot equipment issues, particularly in a retail environment.
9. Keep detailed records of all repairs, maintenance activities, and costs for future reference and reporting.
10. Oversee and plan routine preventative maintenance for all equipment.
11. Respond to after-hours emergency maintenance needs as required.
12. Develop and manage departmental budgets, tracking all repair and maintenance-related expenses.
13. Obtain quotes via a tender process and manage Purchase Orders (POs) and invoices.
14. Ensure compliance with safety regulations, building codes, and other relevant legal and company standards, enforcing these within the organization.
15. Ensure all activities comply with company policies, safety standards, and applicable regulations.

Other

1. Foster and maintain strong relationships with key stakeholders such as Territory Managers and Store Operators.
2. Collaborate closely with all departments, particularly Operations and Property Management, to ensure alignment with overall goals.
3. May assist with orienting and training personnel on new equipment.

Qualifications

1. Diploma in Construction, Operations Management, Business Administration, Facilities Management, or a related field.

Knowledge, Skills, And Abilities Required To Be Successful

1. Must possess a working knowledge of plumbing, HVAC, electrical systems, and equipment maintenance (preferred).
2. Proven leadership skills with the ability to inspire and collaborate with cross-functional teams.
3. Exceptional organizational and problem-solving abilities.
4. Strong negotiation skills and the ability to manage multiple priorities in a fast-paced environment.
5. Proficiency in Excel and Adobe Suite is required.
6. Fluency in French is considered an asset.
7. Experience with repair and maintenance management software is a plus.
8. Willingness to travel as required for site visits and contractor management.

If you are a proactive and solution-oriented professional with a passion for optimizing maintenance operations, we invite you to apply and be a key part of our team.

WHY JOIN THE MACEWEN TEAM?

1. Learn and collaborate with the best in the industry.
2. Supportive colleagues and leaders who are passionate about providing exceptional service.
3. Competitive compensation package.
4. 3 weeks vacation to start.
5. Complete benefits program including health, medical, dental, and life insurance.
6. RRSP plan with Company match from day one.
7. “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

Our Core Values

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

1. Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
2. Long-Term Focused - We value long-term success over short-term gains.
3. Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
4. Do The Right Thing - We stand by our word and do what's right.
5. Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
6. Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for over 48 years.

MacEwen is recognized as one of Canada's leading independent petroleum and convenience store companies with over 150 retail locations, 14 Divisional Offices and two distribution centres with identified brands such as Quickie, County Line, Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 315 employees living our core values. First and foremost is our commitment to taking care of our customers.

Need this posting in a different format or require any accommodations during the hiring process? Just let our HR team know – we're happy to help!

MacEwen is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.