Remote Customer Service Representative (Canada)

Job Title: Remote Customer Service Representative
Location: Remote (Canada-based)
Job Type: Full-Time | Remote

Position Overview:
We’re looking for a Remote Customer Service Representative to join our team and provide outstanding support to customers across Canada. In this role, you’ll respond to inquiries, resolve issues, and deliver a positive customer experience—all from the comfort of your home.

Key Responsibilities:

• Respond to customer questions via phone, email, or chat

• Resolve concerns efficiently and professionally

• Provide information on products, services, and policies

• Document interactions and maintain accurate records

• Escalate complex issues when necessary

Requirements:

• 1+ year of customer service experience

• Strong communication and problem-solving skills

• Ability to multitask in a remote work environment

• Proficient with basic computer systems and tools

• Bilingual (English/French) is an asset

What We Offer:

• Work-from-home flexibility

• Competitive salary and benefits

• Paid training and ongoing support

• Opportunities for career growth