Registration/Scheduling Clerk, Shared Clinics

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Company: IWK Health

Req ID: 199198

Department/Program: Admitting & Registration-Shared Clinics, Medicine, Quality & Safety

Location: Halifax

Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)

Start Date: 03/23/2025

Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit

Compensation: $23.3519 - $25.3918/hour

Closing Date: March 25, 2025 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity: Reporting to the Supervisors of Health Information Services, the Registration/Scheduling Clerk is responsible for the timely patient registration and processing, as well as for the scheduling of physician clinic time, both on a requested basis and discretionary basis. Responsibilities include, but are not limited to: accurately entering patient information into Meditech; completing various health forms and consents as required; assisting with quality audits and/or corrections; liaising with various departments within the health centre, other health centres, appointments; receiving and relaying messages via phone and fax; scanning and archiving; copying and mailing information to clients and physicians; maintaining supplies; obtaining charts from Health Records; training new staff as required; other related duties.

Hours of Work: 7 hour shifts; Weekdays with availability for evenings as required.

Your Qualifications:

• Minimum High School Diploma or GED required.
• Completion of a recognized business/secretarial program an asset.
• Previous experience in a similar role preferred.
• Demonstrated accurate keyboarding and data entry skills required. Testing may be conducted on short-listed candidates and results will be factored into the candidate's overall suitability for this position.
• Demonstrated organizational, analytical, time management, interpersonal and communication skills required.
• Knowledge of medical terminology required.
• Competencies in other languages an asset; French preferred.

Thank you for your interest in IWK Health. Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is an Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.