Regional VP, Operations

Regional VP of Operations

Reports To: Regional President

Location: Ontario – Mississauga, Woodstock, Peterborough, Milton or Ottawa

Type: Salaried, Full-time

Closing Date: November 12, 2024

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Role:

This role will provide operational leadership and scale our supply chain systems for the region. The incumbent is accountable and responsible for developing and executing overall supply chain strategies for all critical operations & distribution including facilities, fleet management, warehouse and delivery activities. This incumbent is a key member of the Senior Regional Leadership team.

Role Responsibilities:

• Planning and directing the regional operations group in order to align the back-of-the-house long-term objectives with the business goals.
• Be the strategist that integrates the different activities of delivery, shipping, receiving, purchasing and sales by being a catalyst at promoting the interdependencies between each group.
• Participate in the establishment of overall regional business goals.
• Seek synergies and best practices in order to develop and implement better methods that meet our Customer First Model.
• Maintain profitable operations thru excellence in cost control, productivity planning and safety culture.
• Champion operations management in compliance with government and other regulatory agencies, guidelines and laws and Company programs.
• Implement programs to ensure overall safety, security, maintenance and ergonomics for the operations functions.
• Delegate responsibility to directors and managers to accomplish productivity goals. Enforce company policies on safety and employee coaching by following guidelines and policies.
• Create performance improvement plans thru the sites operation teams and identify training opportunities when appropriate.
• If applicable, understand and interpret the CBA and participate in labour relations activities/procedures as required at unionized facilities.
• Responsible for a business portfolio surpassing $500M (may be significantly higher dependent on region).
• Champion, advocate, sponsor and participate to drive employee engagement.
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.
• Positively influence and shape a large and inclusive organizational culture to be one that’s productive, vibrant, and a desirable place to work.
• Strategic thinking, excellent analytical skills and possesses extensive knowledge in structured approaches to problem solving, i.e. continuous improvement.
• Analyze trends and conduct root cause analysis to support continuous improvement efforts or remedy identified defects impacting outcomes.
• The ability to analyze and independently solve a variety of difficult situations and problems, including the ability to navigate through complex organizational structure.
• Ability to use economic, financial, market and industry metrics to understand and improve business results; use one’s understanding of major business functions, industry trends, and Sysco’s position to contribute to effective business strategies and tactics.
• Demonstrates consistency in executing business objectives; actively driving performance, solving problems and barriers to execution, and delivers projects through to on-time completion.
• Develop and support high performing talent through hiring, scheduling, performance coaching, and career management practices. Includes an appropriate level of functional knowledge necessary to make informed decisions on talent development.
• Facilitate establishment of clear performance goals; Ensure that performance goals adapt to changing business demands; Identify and manage non-performers in a fair and timely way; Identify and reward top performance; links pay and performance through base, incentive, and recognition programs.
• Present oneself in a manner that demonstrates executive maturity, professionalism, trust, confidence, and integrity.
• Leverages information technology and metrics to make fact-based decisions. Takes appropriate action based on factual information.
• Ability to facilitate and align department leaders around common goals and operating requirements across a multi-site regional geography.
• Communicates broadly and frequently the company's vision, direction, goals, performance against plan, changes, and expectations through participation in department meetings, one-on-one meetings, and informal conversations with colleagues.
• Ability to effectively lead change and transformational initiatives through sound change management practices that will ensure sustained adoption, including stakeholder engagement across multiple functions.
• Act as a senior member of the leadership team, actively engaging to align on direction, strategy, and goals and to show up as One Team within the business.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

• 7 – 10 years progressive leadership experience in supply chain, distribution, fulfillment, operations.
• Experience managing a large multi-site business.
• LEAN Six Sigma experience is an asset.
• Post Secondary Degree/Diploma in a related or relevant field.
• Any designation related to facility management, i.e. refrigeration engineering.
• Any supply chain and or logistics professional designation would be an asset.
• Experience with ERP, Warehouse Management Systems or Fleet Management systems.
• Intermediate expertise with Microsoft Office products.
• Valid driver’s license with access to a vehicle may be required.
• Up to 30% travel is required.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Benefits:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts, Short-Term and Long-Term Disability, Life Insurance, Voluntary Optional Insurance, Parental Leave Plan, Company Pension Plan, Group RRSP & TFSA, Employee and Family Assistance, Stock Purchase Plan, Maple Virtual Care, Unlimited on-line learning, Sysco product discounts, Preferred vendor discounts, Associate Resource Groups.

(benefits may vary based on location or bargaining unit)