Regional Sales Manager (Québec, Montréal and South Shore Region)

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Position Snapshot
Business area: Nespresso
Location: Québec, Montréal and South Shore Region
Remote in the field

A little bit about us

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso has achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13,000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com

Position Summary
We are seeking a Regional Sales Manager for Nespresso to work remotely in the Montreal and South Shore region, reporting to the Regional Sales Manager Lead. This position is accountable for regional field sales initiatives aligned with the national strategy to optimize sales performance. You will improve the assortment of machines and increase brand visibility among various retail partners (stores), while fostering strong relationships with store management and sales associates. Your goal will be to establish Nespresso as the preferred coffee system in stores and to serve as a dedicated Ambassador for the Nespresso brand.

A day in the life of a Regional Sales Manager
You will be responsible for independent account management, which entails securing shelf space, facilitating in-store demonstrations, and driving inventory sales. Furthermore, you will train staff on the latest innovations and oversee the demonstration program within your territory, ensuring adherence to Nestlé and Nespresso's business principles and policies.

You will also:

• Manage machine stock in stores to ensure assortment, supply and minimize OOS as well as updating of expired capsule sampler packs and coffee supply for tasting
• Analyse business data to prepare and use it for POS discussions and negotiations
• Ensure consistency of Nespresso brand presence and customer experience in all POS
• Negotiate sell-out activities to maximize product rotation in store
• Ensure an effective partnership between the POS and Nespresso that secures interests of both parties; maximizing sales and brand visibility (durable and non-durable POSM)
• Identify and secure POS in high ROI and potential Retail Trade partner outlets for Nespresso
• Maximize promotional activities and machine launch communication materials
• Manage Demonstration activities according to trade guidelines, terms and conditions of the agency contract, and the use of the planning and reporting tool.
• Liaise with demo agency for recruitment, planning, training, coaching of in-store demonstrators
• Review and assess demonstrator, agency performance according to our Key Performance Indicators
• Ensure that all compliance and control measures of the Demonstrators are audited and continuously adhered to
• Comply with all Nespresso policies (expenses, travel, free goods, demonstration, health, and safety, etc.)
• Submit all required HQ reporting accurately and on time

What will make you successful?

• Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
• Valid full driver’s license and safe driving record is required while being open to frequent travel within the assigned territory.
• 2+ years of accumulated experience (including internships and coops) in retail sales, customer service or merchandising
• Relationship management experience with all levels of management at store level, and retail trade partners is required
• Some physical lifting required - up to 40lbs

Preferred Skills:

• Passionate, driven, results focused and able to develop and nurture key relationships
• Excellent time management skills and the ability to adapt quickly to business and market changes.
• Results focused, detail oriented and thrive in a fast-paced environment

What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
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