Regional Sales Manager

Title : Regional Sales Manager

Company : Hopewell Residential Management

Job Type : Full-Time, Permanent

Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside our ESG practices, world-class team and incredible workplace culture, Hopewell is a true real estate leader.

Key Responsibilities :

• Hire and manage a Sales team of Community Sales Managers, Associates and Assistants as needed to adequately staff show homes in the assigned product groups;
• Be responsible for all sales activity in the given territory including Single Family and Multi Family;
• Ensure all Team Members under your direct supervision embrace and actively participate in designated team building events;
• Provide ongoing coaching and training to Sales Team to ensure they are highly motivated and acquire and possess the necessary skills to deliver exceptional customer service and salesmanship;
• Identify, investigate and where appropriate, remove barriers to sales on behalf of the Sales Team;
• Ensure team is setting and managing expectations for customers;
• Plan and assist in coordinating and executing special events in conjunction with HRM’s Marketing Department;
• Participate in weekend / evening special events – showhome openings, VIP events and similar;
• Maintain accuracy and flow of all HRM’s required paperwork and legal documentation between the Sales team and Head Office;
• Review and negotiate Purchase Agreements, sign off the supporting documents relating to those Purchase Agreements, and answer any questions created by anomalies in the purchase agreement in a timely manner;
• Recommend pricing strategies and promotions on an as needed basis;
• Ensure team is maintaining visual excellence of on-site Sales Centres;
• In collaboration with the Marketing Department provide direction that will enable HRM to properly position ourselves regarding promotions, advertising, and special events for each product type;
• Promote and articulate the HRM Vision, Marketing, Design and Sales Strategies to the Sales Team;
• Plan and execute dynamic, engaging, valuable sales meetings on a weekly basis;
• Assist Director, Sales in setting sales and revenue goals for the region. The Sales Manager will be responsible for their sales team meeting / exceeding the sales and revenue targets;
• Review competitors shop data on a monthly basis, including price, promotion and specification data to identify competitive pressures in order to respond;
• Ensure your Sales Team maintains an accurate and current database of all prospects using Salesforce, including logging of all activities;
• Actively use Salesforce data and KPI’s to manage and coach team performance;
• Monitor and manage lead gen pipeline to ensure consistent engagement with clients by the sales team;
• Represent HRM at all internal Sales Meetings;
• Conduct Annual Reviews for Community Sales Managers, Associates and Sales Advisors;
• Review on a quarterly basis, sales projections / forecasts for the various markets and other HRM-related projects, and provide revisions where necessary;
• Other duties and responsibilities as assigned.

Requirements :

• Degree in Business, Marketing or related discipline;
• 5-10 years of progressive sales experience, including mentoring and training sales staff;
• Previous experience in the residential construction industry is required;
• Strong leadership qualities and ability to motivate sales team(s);
• An understanding of customer and market dynamics;
• Analytical skills to interpret sales performance and market trend information;
• Strong client relationship management skills;
• Excellent verbal, written, and presentation communication abilities;
• Problem-solving;
• Previous experience in developing marketing and sales strategies;
• Proficient with Microsoft Office applications (Word, Outlook, Excel, etc.);
• Previous experience with Newstar and Salesforce is considered an asset;
• Valid Driver’s license.

Working Conditions :

Traditional core office hours are Monday to Friday 8:00 am to 5:00 pm. Work will require occasional weekends and/or evenings. Travel to Edmonton may occasionally be required.