Regional Industrial Networks Technician

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Job Description - Regional Industrial Networks Technician (TIM00068)

At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local communities.

In compliance with the Accessibility for Ontarians with Disabilities Act, Agnico Eagle Mining (AEM) is committed to providing accommodation for people with disabilities. Accommodation is available, upon request, for candidates participating in the recruitment process.

YOUR NEXT CHALLENGE:

Reporting to the Regional Industrial Networks Supervisor, you will be part of the Information Technology Department. You will provide technical support and installation services for network and voice/radio solutions that span across all Operations Technology networks, satisfy business requirements, and are highly available with special attention on OT and Operational Network requirements. You need a broad technical base spanning IP network operation, RF fundamentals, unified communications/VoIP, and monitoring technology and the interconnectivity between them. You will also need to have full understanding of wireless RF technologies such as LTE/5G. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s values, Health & Safety Code of Conduct and the environment.

Operational Technology Networks:

• Implement and provide escalated support for OT/Operational network infrastructure such as private LTE/5G and various wired industrial Ethernet platforms;
• Project related installation and support for AEM Ontario Operations;
• Perform site surveys and aid in RF design at various mine site networks (Distributed Antennas, Leaky Feeder, other propagation systems);
• Advise and support global IT staff who are engaged in telecommunication system upgrades;
• Good working knowledge of the day-to-day operating environment, available tools, operating techniques, and end-user applications used with wireless technology;
• Conduct network test plans, perform testing in labs, and identify technical and operational issues to management;
• Conduct performance-tuning on network hardware/software technology;
• Advise local IT staff of outages and problems with the network when required;
• Implement, operate, and support global multi-vendor communications infrastructure;
• Ensure any proposed telecommunication/wireless solution follow in place standards in terms of networking and cybersecurity;
• Act as escalation support for the AEM Corporate to a globally distributed team of IT professionals, escalating to vendors when necessary;
• Regularly monitor network performance and capacity to ensure equipment and services are functioning and operating at optimal capacity.

Health & Safety:

• Manage your own health and safety while at work and avoid adversely affecting the health and safety of other persons;
• Comply with all employer instructions relating to health and safety;
• Report immediately any injury or harm to your health which has occurred in the course of your work;
• Assist in maintaining a safe and healthy work environment in accordance with policies and procedures.

WHAT YOU NEED TO SUCCEED

• Excellent technical troubleshooting skills;
• Excellent knowledge in LTE, 5G and 802.11/16 technologies;
• Ability to evaluate technical solutions for scalability and fit into existing environment;
• Able to work in a team environment and also independently with minimal direction, and able to succeed in a rapidly changing environment;
• Ability to prioritize, focus and problem solve in a demanding environment;
• Mining, other extractive industry, or experience in an industrial facility is preferable;
• A general willingness and desire to learn new network technologies;
• Ability to travel regionally in Ontario or possibly to other AEM regions;
• Able to work flexible hours;
• Excellent working knowledge of all Microsoft Office Suite applications especially Outlook, Excel, Word & PowerPoint.

Your Work Schedule:

• Schedule: 40 hours per week, Monday to Friday at our Timmins Regional Office;
• Frequent visits to the sites are required;
• Accommodations and meals are provided on site at no cost to the employee. Agnico Eagle provides transportation to and from the mine site and will accommodate to cover other travelling expenses according to your location of residence in Canada.