Position Description:
Provide excellent customer service and administration for all aspects of the Norfolk County Summer Day Camp, Skills and Outdoor Adventure Camp Programs.
- Responsible for the implementation of safe, enjoyable, and diversified summer camp programs as established in conjunction with Supervisor, Community Programs, Recreation Coordinators/Programmers, Day Camp Coordinators, and Leaders.
- Provide support to camp staff, parents, and participants to help create an environment that supports individual participant’s needs, allowing them to develop skills, self-esteem, and participate alongside peers in an inclusive environment.
- Ensure the safety and well-being of all campers and staff during camp hours.
- Compile camper and staff attendance and ensure that it has been taken accurately on a daily basis.
- Compile and review all accommodation records of campers, taking special note of any allergies and other medical problems, and ensure they have been forwarded to appropriate staff.
- Ensure that all parents have received required information during the summer day camp program regarding camp regulations, special events, swimming, lunches, bus times, etc.
- Liaise with the Communications Specialists and Customer Service staff to market/reach patrons through social and print media.
- Develop camper groups for all sessions considering age and camper group requests.
- Ensure an inventory of supplies and equipment to effectively operate a quality camp and coordinate the order/purchase of supplies prior to and during the program.
- Maintain ongoing and effective communication with parents, the public, and staff. Communicate often with Customer Service staff regarding registration and camper needs.
- Assist with the facilitation of special events hosted by Norfolk County, including summer day camp water-related events.
- Maintain and model a professional attitude and abide by Norfolk County policies and procedures and Summer Day Camp Procedures at all times.
- Train, supervise, mentor, and evaluate camp staff, as well as conduct staff meetings. Visit each program site often to provide hands-on support.
- As a member of the Summer Day Camp team, evaluate day camp staff and programming a minimum of three times during the 8 weeks of camp programming.
- Actively involved with Recreation Programmers and Coordinators in planning and facilitating day camp coordinators and leaders staff training. Attend all required Recreation Programs related meetings, as required, both prior to and during camp.
- Encourage and foster all campers in the 5 Principles of Healthy Child Development as outlined by High Five: Quality at Play.
- Organize day camp staff schedules.
- Organize special events including transportation, waiver forms, and entrance fees.
- Order day camp staff uniforms.
- Purchase supplies when required.
- Prepare programs summary report and submit to the Supervisor, Community Programs by August 29, 2025, to include budget, attendance, program highlights, recommendations for next year, parent and camp participant feedback, incident reports.
- Ensure all supplies, materials, and inventory used during summer camps have been returned to their original locations in a disinfected and organized manner.
- Report to Supervisor, Recreation Services.
- Carry out any other duties as requested by Supervisor, Recreation Services, and Recreation Coordinators.
Qualifications:
- University or College student with studies in Recreation, Education, Child and Youth Worker, or Social Services area - minimum 1 year of post-secondary education is required.
- Computer expertise in corporate standard software (Microsoft) and recreation-based software systems.
- Standard First Aid with CPR Level C (if hired, must be obtained by May 5, 2025).
- HIGH FIVE – Principles of Healthy Child Development; Principles in Action; Healthy Mind, Healthy Child (if hired, must be obtained by May 5, 2025).
- Must have Class G2 Driver’s License.
- Excellent customer service and time management skills.
- Strong interpersonal, communication, and problem-solving skills.
- Knowledge of the programs offered by Norfolk County.
- Ability to work in a team environment, accept and follow verbal and written instructions, complete duties to an acceptable level of quantity and quality with minimal supervision, and follow all of Norfolk County Health and Safety Policies and Procedures.
- Ability to deal with the public courteously and effectively.
- Must be a reliable team player, able to work with and without direct supervision.
- Must be a motivated, hardworking individual able to work outside in all weather (hot, dusty, cold, and wet).
- Knowledge of the Occupational Health and Safety Act.
Note:
Must be willing to work weekends, evenings, and holidays.
Employment is conditional upon attendance at all training sessions, submission of required documentation/certification, adherence to the minimum age requirements, and ability to meet the employment term.
At the time of application, must be enrolled in a post-secondary education institution or institution of higher learning.
Applicants must submit a criminal record check (dated within the last 3 months) from their local police service for approval prior to commencing employment.
Interviews:
Interviews will be held in the month of February 2025.
Position: Regional Coordinator
Division: Community Development
Department: Recreation
Location: Simcoe, Delhi, Waterford
Rate: $19.78 per hour
Hours: up to 40 hours per week
Note: Must be willing to work evenings, weekends, and holidays.
Posting Period: December 2, 2024 – January 31, 2025
Duration:
The duration of this contract will be approximately 4 months. Applicants are expected to fulfill the entire contract period commencing April 30, 2025, until August 29, 2025.
Please note: No two applicants can have the same e-mail address attached to their profile. Please ensure when applying to positions you provide a unique e-mail address associated with your own profile.
How to Apply:
Follow the link below via Google Chrome for the application process:
- Ensure the file extension for your resume document is .doc, .docx, or .pdf.
- If you are electing to include a cover letter, the cover letter and resume must be sent as 1 file.
Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca
The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
Thank you for your interest in this position. Only those to be interviewed will be contacted.