Referral Clerk

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CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 120-25-715198010

Posting End Date: April 22, 2025

City: Winnipeg

Work Location: 825 Sherbrook St.

Department: Central Referral Office

Union: CUPE FS

Hiring Status: Permanent

Anticipated Start Date: May 05, 2025

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Hourly Salary: $21.820, $22.476, $23.149, $23.844, $24.559, $25.205

Job Summary:

Reporting to the Program Manager of the Central Referral Office, and under the general supervision of the Central Referral Team Coordinator, the Referral Clerk is responsible for the processing of referrals received at CancerCare Manitoba. The Referral Clerk compiles demographic and medical information necessary for electronic chart creation and referral triage, assigning, and appointment scheduling for patients requiring outpatient consultation at CancerCare Manitoba and/or inpatient consultation. In carrying out their duties, the Referral Clerk will communicate and collaborate with the Navigation Services team, Referral Office team, multidisciplinary care team, referring community, and patients.

Qualifications:

Required

1. Successful completion of a recognized Health Unit Clerk course or equivalent.
2. Minimum two (2) years’ experience preparing charts, scheduling appointments, and communicating with patients and family members in an ambulatory multi-disciplinary setting.
3. Basic computer skills including keyboarding, data entry, email, and internet use.
4. Experience utilizing an electronic health record.
5. Strong understanding of patient-centered care.
6. Satisfactory employment record.
7. Legally able to work in Canada.

Will be assessed during the interview process:

1. Excellent interpersonal, communication, organizational, and problem-solving skills.
2. Ability to work both independently and as a member of a multi-disciplinary team.
3. Ability to adapt to stressful work situations.

Preferred

1. Experience in Oncology.
2. Familiarity with CancerCare Manitoba referral process, triage concepts, and Disease Site Groups.

Asset

1. Ability to speak French.

Note: Proof of successful completion of English 40S or other proof of English language competency may be required during the selection process.

Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check, and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.