Recreation Clerk 1

Recreation Clerk 1

Competition No: 2025-123
Duration: Regular Full Time
Salary: $4,155 – 4,318 – 4,486 – 4,672 – 4,865/month (2024 Rates)
Schedule: 70 hours bi-weekly; Tuesday to Saturday from 9:15 AM – 5:15 PM
Special Notes: Subject to Note ‘H’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 4/10/25

As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.

This position works in the Bonsor – Administration organizational unit. This is customer-focused, front-line contact work at a high-volume and fast-paced facility; involving answering a variety of inquiries related to activity programs, facility, and rental information. Provides information, processes program registrations, assistance, and direction to internal and external customers by telephone and over the counter. The incumbent will work in a multitasking environment, prepare correspondence and reports, and perform related typing and clerical work as required; process transaction payments for items such as admissions, program registrations, point of sale purchases; balance daily cash and prepare cash reports; operate point of sale operating programs and equipment, and other common office equipment; enforce rules and regulations regarding the proper use of facilities as required. Attention to detail and proactive team player. Performs related work as required.

Qualifications include completion of grade 12 including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience. Customer service and cash handling including years of experience. Sound knowledge of department facilities, programs, booking, and registration procedures as applicable to the work; clerical recordkeeping procedures, modern office methods, business English, spelling, arithmetic, and punctuation. Working knowledge of cash register operation and cash handling procedures. Ability to compose routine correspondence and memoranda and arrange format for reports, tabulations, summaries, and related material. Skill in typing rapidly and accurately; the operation of the computer systems (e.g., ActiveNet), equipment related to work, and office computer applications. Please note that a Police Information Check is required for this position.

Pilot Recruitment:
This position is posted under the terms of the 2023 Inside Memorandum of Agreement to enable the senior capable applicant to be confirmed into the regular full-time position, subject to the successful passing of skills tests applicable to this classification, and that they are not subject to a performance management plan, and they have no discipline or recorded safety infractions in the previous eighteen (18) months.

Please apply online by April 22, 2025.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.
Apply to this position
EQUAL OPPORTUNITY EMPLOYER
Visit us at www.burnaby.ca