Reconciliation Specialist

Overview

It’s an exciting time to be at OSL Retail Services, working for a people-focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

About the role:

Reporting to the Director Loss Prevention, the Reconciliation Specialist is responsible for ensuring financial records match up between different sources. This involves identifying discrepancies, investigating the causes of the discrepancies, and reconciling the accounts to ensure consistency and accuracy. This role requires strong analytical and communication skills, attention to detail, and a thorough understanding of accounting principles and reconciliation processes.

What you’re responsible for:

• Review POS sales data and carrier commission statements to identify missing payments and take corrective action
• Identify carrier contacts and work to establish strong working relationships with these individual partners
• Work with carrier partners to resolve payment disputes on a monthly basis. Follow-up to ensure disputes are resolved and payment is submitted
• Identify the appropriate dispute process for each of our carrier partners
• Have a clear understanding of our carrier agreements and payment structure to determine how we are compensated
• Monitor and escalate reconciliation issues
• Review and investigate a high volume of transactions, identifying causes of discrepancies and working with respective partners on how to rectify
• Create & update process and policy documents as needed
• Maintain confidentiality when it comes to OSL, Client and Carrier records

Role Requirements:

• Bachelor's degree in accounting, finance, or a related field
• 2+ years experience in a reconciliation-focused role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple tasks and priorities simultaneously
• Attention to detail and accuracy
• Proficient with relevant software tools and technologies
• Understanding of relevant regulations and policies

What we offer:

• A competitive base salary $80-100K plus bonus
• Vacation plus additional flex days
• Comprehensive benefits
• RRSP matching program
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• A supportive workplace culture and work environment

If this sounds like you and you’re excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.