Receptionist, Telephone (Quebec or Montreal)

Intact Financial Corporation
Quebec
CAD 40,000 - 60,000
Job description

We’re looking for a Receptionist / Telephone Operator to join our growing team!

The position is available in Montreal or Quebec.

What you’ll do here:

  • Answer incoming calls and emails, and provide the required information.
  • Greet visitors at the reception desk and inform the appropriate person of their arrival.
  • Maintain and update telephone lists.
  • Maintain the reception area and nearby conference rooms.
  • Manage the digitization of emails.
  • Provide support to the mailroom and in various administrative tasks, as required.
  • Perform other duties as needed.

What you bring to the table:

  • College diploma or an equivalent combination of education and experience.
  • At least two years of administrative and customer service experience.
  • Good knowledge of the Microsoft Office suite and various computer systems.
  • Excellent oral and written communication skills and superior customer service abilities.
  • Fluency in French and English, and any other languages, an asset.
  • Ability to collaborate and work well as part of a team.
  • Reliability, adaptability and flexibility.
  • Ability to work efficiently under pressure and in a fast-paced environment.
  • Strong attention to detail and superior organizational and interpersonal skills.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience is required; however, you must be eligible to work in Canada.

What we offer:

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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