Receptionist / Data Entry Technician

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

Reporting to the Senior Manager Customer Success, the Receptionist/Data Entry Technician will be responsible for daily administrative tasks of the Customer Success Department and entering all data into computer records and reports. With an eye for detail, the incumbent will work to ensure all database information is accurate and accessible through our digitized system. Additionally, the incumbent will perform basic secretarial duties such as answering phones as well as directing visitors and staff.

RESPONSABILITIES :

1. Manage reception switchboard, answer and direct incoming calls during business hours
2. Provide polite and courteous customer service to employees and incoming guests
3. Process incoming and outgoing courier packages and mail in a timely manner
4. Ensure cleanliness and maintenance of reception area
5. Assist all team members and other departments as requested or required
6. Order and manage stationary inventory
7. Enter sales orders, return requests, and traffic labels
8. Create detailed spreadsheets and perform regular backups to ensure data preservation
9. Verify, update and maintain all data by comparing it to source documents
10. Manage monthly employee sale and payment reconciliation
11. Manage monthly expense reports
12. Sort and organize paperwork after entering data

REQUIRED QUALIFICATIONS :

1. 2 to 4 years of experience in a similar role
2. Ability to multi-task in a fast-paced environment
3. Excellent communication skills
4. Fast typing skills (knowledge of typing system is strongly preferred)
5. Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
6. Good command of English and French, both oral and written
7. Strong attention to detail, discreet and personable
8. This position is on site from Monday to Friday hours are Monday-Thursday (8h30-5h00) and Fridays from 8h30-2h00
9. ½ hours lunch daily (except on Friday)

What we offer at Joseph Ribkoff:

• 5 personal days per year
• Competitive group insurance (65% employer-paid)
• Equal-contribution pension plan (up to 2.5%)
• 40% employee discount on clothing
• Work with passionate people for a global Quebec company
• 11 statutory days off per year

Joseph Ribkoff is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.