Receptionist, Client Care Services, Central Victoria Veterinary Hospital

VCA Canada
Victoria
CAD 40,000 - 60,000
Job description

Central Victoria Veterinary Hospital is currently welcoming a full time Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

Responsibilities:

  1. Ability to answer a multiline phone system and track and book appointments effectively.
  2. Scheduling appointments; admitting and discharging pet patients.
  3. Invoicing/billing; creating estimates and processing payments.
  4. General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas.
  5. Willingness to learn more regarding veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments.

Requirements:

  1. A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset.
  2. A love for all companion animals!

Schedule: 24-hour facility, 40 hours per week a mix of daytime, evening, weekend and holiday shifts.

Compensation: $ to $ per hour. The hourly rate range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.

What VCA Canada Offers:

  1. Join our team and you will make a huge difference in the lives of pets and their families!
  2. VCA Canada Student Loan RRSP Program – Ask us more!
  3. Competitive wages and benefits!
  4. Exceptional career development: there is room to grow here!
  5. RRSP Employer 5% Match Program – saving for your future just got easier!
  6. Extensive online anytime-anywhere access to journals and textbooks.
  7. Employee Assistance Program to support your health and wellbeing.
  8. Referral Bonus Rewards.
  9. Opportunities to give back to your community through VCA initiatives.
  10. And extra perks like shopping discounts and cool wellness apps!

Come join a growing emergency and specialty hospital that is practicing exceptional medicine with a commitment to the highest standards of patient and client care!

For more information on who we are, what we do, Paw It Forward and opportunities with VCA, please visit us online at our website.

VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.

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