Receptionist - 3 Months Contract

Job Description

Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As a Receptionist (3 Months Contract) in the Facilities department, you’ll be responsible for answering incoming calls in a courteous and professional manner, establishing relationships with our clientele and our employees, greeting walk-in clients and directing them to the appropriate person or service, and performing other administrative tasks as directed by the Facilities Manager.

What does your typical day look like?

1. Operate Genesys to answer, screen and forward calls;
2. Answer calls in a polite, accurate, professional and timely manner;
3. Record and relay messages;
4. Provide general information as required;
5. Register visitors and providers by assigning them the appropriate pass;
6. Act as a resource person for miscellaneous issues (ex. Building maintenance);
7. Ensure that a new mailbox is added for new employees;
8. Distribute internal mail, faxes, envelopes, and packages;
9. Organize incoming and outgoing mail with the appropriate system at reception.

What skills and experience are we looking for?

1. Excellent listening and communication skills;
2. Proficient in French and English, with English used daily, particularly for answering inbound calls from clients located mostly outside Quebec;
3. Flexible and adaptable with good people skills;
4. Professional (dress and conduct), courteous, friendly, and organized;
5. Computer skills;
6. Able to make quick decisions and adjustments;
7. Able to work under pressure and handle many tasks at once;
8. Good customer service skills.

*Open to Students

When you apply: If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

1. Competitive vacation package;
2. An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
3. A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
4. A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses, as well as “lunch-and-learns” on various topics linked to health and wellness;
5. Many opportunities for advancement, development, and financial assistance to employees who wish to continue their education.