Quality Manager

Quality Manager

Where Greatness Grows

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

The Quality Manager acts as the Management Representative for Quality, reporting directly to the Director of Quality Assurance. This position leads quality audits, manages on-site quality processes, and drives continuous improvement initiatives to enhance process and product quality, ensuring compliance with quality and regulatory standards across the company. Responsible for ensuring, implementing, and maintaining the quality program in accordance with ISO 9001 standard, mandatory codes and standards, owner requirements, and engineering specifications for Bird site projects.

This role requires a strong background in quality management, project management, and the ability to analyze and implement effective quality control measures.

The Quality Manager directs the Quality Control Inspectors and Document Control Administrator in their respective duties. Daily communication with the Project/Construction Manager is required by the Quality Manager to address quality issues. The Quality Manager also assists the Director of Quality Assurance, Owner Quality Representative, and ISO Auditors to audit the project quality system.

This position is located within GTA, Ontario.

What you'll be working on:

• Implementation of the QMS on Bird project sites.
• Support in providing training on new or updated quality procedures.
• Manage the QA/QC team, providing guidance, training, and support as needed.
• Coordinate with site teams to address any quality issues promptly and effectively.
• Oversee the construction process to ensure that all activities are according to established quality standards.
• Assist the Director of Quality Assurance in establishing, implementing, and maintaining the quality management system and establishing a culture of continuous improvement by identifying new practices that will contribute to the overall effectiveness of the quality management system.
• Interpret customer standards, product specifications, drawings, and applicable codes and standards and translate them into detailed QA documents (Inspection and Test Plans, procedures, etc.) to ensure the products/service will meet the specified requirements.
• Interface with the Engineering, Procurement, and Construction on matters related to the planning of QA activities required by the design and applicable codes and standards.
• Interface with internal staff, various suppliers, customer representatives, and regulatory authorities on issues related to quality and compliance.
• Support with conducting root cause analysis and timely implementation of corrective/preventive action to respond to customer complaints, internal and supplier concerns.
• Manage supplier selection, document approvals, and assist with reports regarding suppliers’ performance.
• Conduct quality review of RFQ documentation and contracts.
• Maintain the liaison with the Customer’s Quality Assurance Representatives and TSSA.
• Enforce and promote the company’s Quality Assurance Program. Demonstrate positive leadership qualities and apply them to the work environment.

What we are looking for:

• A degree/diploma in Engineering, Engineering Technology, or equivalent in a relevant discipline from a recognized institution.
• A minimum of 10 years experience in a construction environment in either an office or field role involving a quality aspect of the work and quality assurance methodologies.
• Comprehensive knowledge in applying ISO 9001, ASME Codes, CSA Codes, and building codes requirements to construction.
• Experience in conducting quality audits.
• General experience and knowledge in earthworks, geotechnical, formwork and concrete, super-structural steel, architectural, or infrastructure.
• ISO 9001 Auditor Training.
• Strong understanding of Code and Client fabrication, regulatory requirements are implemented and completed at field sites.
• Proficient with computer programs, including Bluebeam and Microsoft Office.
• Understanding of Jurisdictional Authority of requirements.
• Ability to work within tight deadlines and prioritization of work to achieve them.
• Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail.
• Knowledge of welding procedures, techniques, and welding inspection processes.
• Knowledge of NDE technical requirements and processes.

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning, and leadership.

We Lead With Honesty

We speak and act with integrity, clarity, and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility, and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honour our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.