Quality Lab Analyst

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You efficiently administer samples for scientific analysis by creating records, assigning analytical tests, allocating samples for analysis, maintaining chain-of-custody for controlled samples, inputting results and liaising with supervisor. This role requires you to apply your organizational skills to meet tight deadlines.

How you will contribute

You will be responsible for all scientific administrative tasks including lab administration, housekeeping activities and working in accordance with laboratory-set quality standards. Because you will liaise with internal stakeholders, you will always demonstrate high quality customer service, by ensuring that work is done on time, that the analytical data generated is reliable, and that the results are accurate and provided in a timely manner. You will also assist with routine checks/calibrations and control documentation to ensure that only the most current versions are supplied to analysts. This role will require you to work at the highest standards of safety and quality, maintaining a clean, tidy and safe working environment and completing assigned quality actions in a timely manner.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• A relevant scientific discipline
• Competency in the use of generic and specific software packages required for the role including MS Office applications
• Basic lab equipment, preferably with work experience in a scientific environment
• Attending to detail, following written instructions and working on multiple activities concurrently
• Accountability, honesty, hardworking, flexibility and adaptability, and working efficiently on a team
• Good written and verbal communication skills

Nature and Scope

• Responsible for performing the required chemical, physical and organoleptic analyses of raw materials, in-process goods and finished drug and confectionary products to ensure the materials meet corporate and government specifications. Performs the required analyses with minimum supervision. Reports any deviations and irregularities in analytical/laboratory procedures and results to supervisor.

Major/Essential Responsibilities (% of time for each wherever possible)

• Performs required organoleptic, physical and chemical analyses of raw materials, intermediates, and finished products according to established/compendial procedures with minimum supervision.
• Performs process control and process improvement testing to provide quick action and resolution of manufacturing problems to support the plant.
• Performs testing of Natural Health products.
• Provides the physical and/or chemical evaluation of complaint samples to support investigation of consumer and trade complaints.
• Reports any deviations and irregularities in analytical/laboratory procedures and results to the supervisor following full review of methodology and results.
• Provides input into the preparation of standard operating procedures for the Quality Services laboratory, as required.
• Performs daily calibration of lab equipment in accordance with established procedures.
• Troubleshoots instrumentation and method problems.
• Maintains compliance to all health and safety standards, Current Good Manufacturing Practices, Current Good Laboratory Practices and regulatory requirements.
• Responsible for other duties, as required.

Knowledge and Skills

• Analytical thinking and problem-solving abilities
• Able to prioritize effectively and work on multiple tasks simultaneously.
• Highly effective time management skills, with a proven ability to meet deadlines.
• Ability to work well independently and in conjunction with others.
• Excellent organization and interpersonal skills
• Strong communication skills, both written and oral
• Highly motivated and energetic
• Be customer service focused
• Demonstrates the 3 A’s: accountable, aggressive, adaptable.
• Knowledge of Excel, Word, other Microsoft Office Programs and applicable laboratory software
• Knowledge of SOPs and GLPs
• Detail oriented with problem solving and instrument troubleshooting ability
• Strong knowledge and use of automated laboratory instrumentation such as IR Spectrophotometer, Autotitrator, Karl Fisher Water Tester, pH Meter, Gas Chromatography, Melting Point Apparatus and Refractometer

Effort

Physical Effort:

• Work normally requires a low level of physical effort in bending, lifting, and manual dexterity.

Mental Effort:

• Work normally requires a high level of mental effort in reading, creating written documentation, meeting deadlines, problem solving, handling multiple demands and repetitive tasks, amid constant interruptions and distractions.

Working Conditions

Generally works in a lab/manufacturing plant environment with varying levels of noise and with the requirement to wear company mandated uniform/safety gear such as safety shoes, hair/beard net, lab coat, etc.

Obligations

It is expected that the Colleague will work together with all your key stakeholders: line and functional. A key part of the individual performance review will be based on input from these stakeholders and other obligations. Responsible for complying with Good Manufacturing Practices (GMPs), Food Safety Program (e.g. HACCP – Hazard Analysis Critical Control Points), and other Quality Standards (GLPs, Health Canada, FDA etc.) as appropriate to job function.

Education / Certifications: B.Sc

What extra ingredients you will bring: Minimum Two Years’ Experience Working in a Laboratory. Pharmaceutical and/or Manufacturing experience preferred. Sound knowledge of GMPs, GLPs and GDPs required. Good troubleshooting skills.

Work schedule: rotating shifts – days (6:00am-2:30pm)/Afternoons (2:30pm-11:00pm)/Midnights (11:00pm-6:00am) non-negotiable. OT required.

No Relocation support available.

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local, including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum