Quality Control Supervisor

Site Overview:

Germiphene knows infection control. Starting over 70 years ago, servicing the needs of the dental industry with our extensive product range; from disinfection, cleaning, instrument care, oral health, and hand care. Our drive for continued improvement is a daily commitment shown through new product development, strict quality standards and nurturing customer relationships. This has given us a strong foundation to grow our market to provide disinfection products, and hand sanitizers for all healthcare communities, and other government agencies.

We are innovators & manufacturers, we are professionals, we are educators, we are exporters, we are responsible, we are looking for like-minded individuals to join our team.

Role Overview:

The Quality Control Supervisor is responsible for coordinating and scheduling a range of tests on raw materials and finished products, ensuring they meet Germiphene's quality standards and comply with regulatory requirements. This role involves ensuring data integrity for Quality Control processes, overseeing laboratory systems, driving process improvements, managing Out of Specification investigations, deviations, and maintaining Laboratory Standard Operating Procedures.

Responsibilities:

• Oversee the Quality Control Department team, providing coaching, mentoring, and disciplinary guidance as needed. Responsibilities include managing attendance, preparing timesheets, setting and evaluating employee KPIs, and conducting annual performance reviews.
• Monitor human resource requirements to ensure optimal staffing levels. Responsibilities include interviewing, hiring, and training new employees, as well as assisting with candidate selection for lab roles and supporting ongoing staff development.
• Coordinate and schedule testing for raw materials, packaging components, bulk, and finished products. This includes providing timelines to support the completion of testing in alignment with the production schedule.
• Perform the release of raw materials and packaging components, ensuring they meet quality standards and are approved for use in production.
• Function as the primary resource for inquiries regarding the status of raw materials, packaging components, and bulk finished products.
• Conduct training sessions for laboratory staff and verify and document their training completion.
• Review and approve the results of all internal and external testing.
• Develop, troubleshoot, and facilitate the review and approval of process improvement documents.
• Develop and improve Quality systems to meet business and regulatory requirements.
• Evaluate product, material, and component complaints, and submit the results to Quality Assurance.
• Maintain the Laboratory inventory and order supplies as required.
• Coordinate with microbiology lab for submitting quality control samples for micro testing and approve test results which are within specification.
• Ensure Data Integrity requirements are met and maintain the lab in a continual state of compliance.
• Comply with all relevant regulatory and GMP regulations (ISO, EU, FDA, and Health Canada).
• Initiate and investigate OOS results as required by internal procedures.
• Report out of specification results, deviations, and non-conformances to the QA manager immediately as they occur. Coordinate laboratory investigations and ensure timely closure.
• Maintain laboratory metrics and analyze data to assess performance and manage improvements, including those required for Pharmacovigilance activities.
• Will follow the responsibilities as outlined in the Ontario Health and Safety Act.
• Other duties as assigned.

Qualifications:

Education:

• Post Secondary Degree in Chemistry or related discipline or Equivalent.

Skills/Abilities/Characteristics:

• A solid understanding of basic computer skills, including proficiency in Word and Excel, is required.
• Able to work independently and as part of a team.
• Strong communication skills, written and spoken.
• Proven time management and organizational skills.
• Comprehensive knowledge of laboratory equipment calibration and procedures, i.e. HPLC, GC, etc.
• Familiarity with various Risk Management tools, including Risk Matrix, Failure Mode and Effects Analysis (FMEA), and Root Cause Analysis (RCA).
• Candidate should be able to work in a fast-paced environment.
• Ability to lead others.
• Strong attention to detail, process and procedure.

Experience:

• Candidate should have proven industrial experience.
• Demonstrated experience in a senior lab role.
• Experience in a dental or pharmaceutical environment is preferred.

Working Conditions:

• Exposure to a lab and manufacturing environment.
• The ability to manage several projects at one time and may be interrupted frequently to meet the needs and requests of other departments.
• Excellent organizational, time and stress management skills to meet deadlines.
• Sensory demands include the sensitive use of lab equipment.
• Prolonged use of a computer.

Physical Requirements:

• The ability to occasionally lift up to 50 lbs.
• Prolonged periods of sitting at a computer.
• Stress management skills to complete tasks within the deadline.
• Visual acuity when using instruments, microscopes, etc.

In compliance with AODA legislation, if you require accommodation during any part of the recruitment process, please advise Human Resources.