Quality Assurance Technologist

Volunteer Experience · Work Experience · Work & Career

Employer: Raeyco Lab Equipment Systems Management Ltd

Term: Full time, 40 hours/Per Week

Salary: $76,000 per annum

Vacation: 15 days paid vacation per year

ABOUT US:
At Raeyco Lab Equipment Systems Management Ltd., we are known in the lab equipment industry for our highly skilled technicians. Combined with the outstanding customer service of our support team, you can rest assured that your lab equipment, repairs, service, and maintenance are in good hands. As leaders in healthcare compliance and lab equipment management services, we support multiple vendors across a variety of industries. We provide full Analytical Instrument Qualification and Systems Validation that is compliant with the FDA, Health Canada and European regulatory agencies. Our proprietary Raeyco Labforce System enables us to inventory, manage, and maintain all our customers’ lab equipment on a secure, dedicated and validated database. We are seeking a motivated and experienced Quality Assurance Technologist to join our vibrant team.

THE ROLE:
As the Quality Assurance Technologist, you will play a key role in establishing and maintaining an effective quality management system in accordance with ISO standards and oversee all activities and functions of the quality management system. This is an exciting opportunity to work in a dynamic and fast-paced environment. Work is performed onsite in our Burnaby office.

1. Engages, directs and supports staff to contribute to the effectiveness of the quality management system.
2. Ensures that the quality management system requirements are integrated into organization’s business processes.
3. Review and/or approval of data, certificates, and other controlled documents.
4. Maintains list of Raeyco calibration standards ensuring all standards are current and adhere to compliance requirements.
5. Provides training to technicians including calibration techniques as well as good documentation practices.
6. Design and development of calibration certificates through Salesforce and Conga templates.
7. Ensures that required resources are made available for maintaining an effective quality management system.
8. Ensures that the training and awareness requirements have been adhered to at Raeyco by performing onsite audits of technicians.
9. Approves and monitors external providers.
10. Continuously monitors and improves the performance of our services by conducting management reviews and internal audits to promote improvement.
11. Ensures that any customer complaint received is promptly dealt with under internal procedures.
12. Reviews corrective and preventive actions and confirms its effectiveness.
13. Main contact for external audit, ISO or any other accreditation body’s assessment.
14. Discontinues any activity that would compromise the regulations, standards, customer expectations and methods set out by the quality system.

Qualifications:
· Bachelor’s Degree in Scientific discipline is essential.
· 5 years’ experience in quality assurance laboratory setting.
· Exceptional verbal and written English.

Skills and Competencies:
Softwares:
· Salesforce

· Accountable – Fast and efficient, able to respond to sense of urgency and competing priorities.
· Motivated – Displays intent & desire to learn and become a subject matter expert (advance skill level).
· Resourcefulness – Proactive & takes initiative, anticipates senior management needs regarding data, reporting and meeting deadlines.
· Organized & Detail Oriented – Reliable and quality control oriented, takes pride in accuracy.
· Perceptive – Exceptional analytical abilities, critical thinker, intuitive information processing skills.
· Excellent presentation skills; Able to proof, format and present/print documents or charts in line with professional standards of the company.
· Communicator – Good reasoning and negotiation skills.
· High attention to detail and creativity.

Email resume to sblackburn@raeyco.com

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