The Quality Assurance Officer will be responsible for providing technical, scientific, educational and supportive service to both internal and external users in collaboration with the Quality Coordinator, management, and other senior technologists;
The Quality Assurance Officer will also be responsible for the following:
Contributing to departmental processes in keeping with Quality Systems Essentials;
Networking with internal/external organizations;
Generating daily, weekly and monthly reports as required;
Ensuring effective communication is maintained with all levels of medical, technical staff and management through evaluating and refining communication strategy; instructing and supporting staff to enhance safe practice and quality improvement in the lab;
Providing leadership through mentorship and sharing of expertise; and co-ordinating staff, students and residents in training in conjunction with medical/scientific staff.
Qualifications/Skills
Current membership with CMLTO required
Minimum 3 years Anatomic Pathology lab experience required
Quality and Patient Safety Certificate
Demonstrated leadership skills essential
Advanced knowledge in quality systems essential
Advanced knowledge of continuous quality improvement and Lean techniques are required
Current knowledge of regulatory requirements
Advanced knowledge in Health and Safety standards, WHMIS and Infection Control practices
Demonstrated effective problem solving and decision making practices
Effective written and oral communication skills
Computer skills, including Microsoft Office and Paradigm Client, is essential
Ability to work effectively in a strong team environment