Quality Assurance Intern/Winter Student

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Term Length: 4 Months

Term Start: January 8, 2025

Term End: April 18, 2025

As of October 15, 2024, Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 1 day a week, while spending the other 4 days in the office.

Quality Assurance - Intern

Reporting directly to the Director of Quality Assurance, the incumbent will be responsible for supporting the implementation and maintenance of the Quality System in compliance with Health Canada requirements applicable to wholesaling and distribution of drugs, medical devices, and natural health products. This includes reviewing documents and providing support in the execution of supplier quality management, change control, non-conformances, CAPAs, validation, etc.

Duties and Responsibilities:

Working closely within Operations, Pharmacy Procurement, Category and external suppliers, the Quality Assurance Intern will deliver the maintenance of quality systems and standards.

1. Change Control - Article Create/Listing/Delisting Change Control
   • Review and determine National and Provincial Drug Schedules
   • Verify and update product set-up in SAP against Health Canada databases, National Drug Schedules, and Provincial Drug Schedules
   • Update the master list of drug schedules
2. Document/Record Management:
   • Maintain organization of all quality documents
   • Update quality systems log sheets/tracker
3. Supplier Quality:
   • Create a list of vendor quality contacts
   • Create a list of vendors and products with allowable temperature excursion and allowance to use MKT
4. Validation:
   • Compile all temperature data collected from national transport lane mapping studies
   • Assist in the execution of the transport lane mapping and cold chain pack-out qualification studies

Skills and Experience:

This position requires a strong level of initiative and judgment in order to organize and prioritize tasks, workload, and projects. A strong ability to influence while maintaining courtesy, tact, and diplomacy is required in dealing with colleagues in everyday working relationships.

1. In-process University degree in Bachelor of Science
2. Desire to learn and apply Health Canada regulations and guidance documents applicable to drugs, natural health products, and medical devices

Additional Skills and Experience:

1. Requires an ability to apply concepts and theories to improve functions or units.
2. Requires specialized interpersonal skills to resolve situations with colleagues where there may be some level of conflict, stress, or uncertainty.
3. Provides solutions by using imaginative approaches where constructive thinking and innovation are required.
4. Utilizes decision-making skills to achieve specific organizational objectives with consideration given to their impact on other work groups.
5. Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
6. Computer skills to produce effective reports, documents, spreadsheets, and presentations.
7. Communicates with clarity, verbally and in one-on-one or group situations, or over the telephone.
8. Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required.
9. Proficiency in all Microsoft Office applications (especially Excel, Word, and PowerPoint)

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing, and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect, and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.