Quality Assurance Coordinator (18 Month Limited-Term)

Job Description

Reporting directly to Victoria Shipyards Senior Quality Assurance Representative, the Quality Assurance Coordinator (18 Month Limited-Term) works within the Quality Assurance Department. The QA Coordinator plays a crucial role in management of the documentation processes within the Quality Management System (QMS) to comply with the ISO 9001 standards. The QA Coordinator is required to provide analytical and organizational support for the Victoria Shipyards QA department and other departments as the need arises. Provide support for QA documentation management for the Shipyards when vital. All document control to be executed in accordance with Quality Management System (QMS). The position combines technical skills, a high level of computer proficiency, effective communication skills and excellent understanding of document control processes (to meet QMS). This position requires the incumbent to work independently and interact with all levels within the organization from Senior Management to front line staff.

Complexity comes from managing time-sensitive multiple projects and competing demands primarily from VSL and from other Seaspan Shipyards upon occasion.

Note: Due to business needs, this position is required to be fully on-site based at 825 Admirals Road, Victoria.

This is an 18 Month Limited term employment with eligible benefits and 3 weeks’ vacation.

What You’ll Do

1. Develop, implement, and maintain document control procedures in accordance with ISO 9001 standards.
2. Coordinate the creation, review, revision, and distribution of quality documents, including procedures, work instructions, forms and records.
3. Ensure all quality documents are current, accurate, and accessible to relevant personnel to meet customer and quality expectations.
4. Manage the document change control process, including reviewing and approving document changes and ensuring proper revision control in accordance with the defined document review schedule.
5. Manage the electronic document management system.
6. Train employees on document control procedures and the use of the document management system.
7. Create user friendly tools (e.g. SharePoint) to track various project deliverables.
8. Ensure maintenance of various databases meets end user and QMS requirements.
9. Work on quality objectives and continuous improvement initiatives.
10. This work requires communications management of diverse interests, in order to effect authorization and document control. Numerous communications will take place at a distance. Internal contacts range from Tradespeople with minimal digital literacy through to technical and Managerial personnel throughout Seaspan Shipyards.
11. Lessons Learned; Attend lessons learned meetings, take meeting minutes, distribute minutes for validation, enter information into database. Assist with monitoring and following up on outstanding action items, as directed.
12. Quality Communications; Draft and support sending various Quality related communications.
13. Organization of Team building activities/ events.
14. Responsible for overseeing and maintaining inventory levels of all supplies required for daily Quality operations.
15. Support QMS SharePoint in an Administrative role.
16. Support Management of Change process as directed.
17. The position requires work hour flexibility as there may be a requirement for overtime hours.
18. Other duties as required/ directed.

What You’ll Bring

1. 2+ year's Quality Assurance experience or equivalent, preferably in an ISO 9001 certified environment.
2. Proficiency in Microsoft Office Suite, including SharePoint Online.
3. Certification in Document Management Systems (DMS) or equivalent (considered an asset).

Why you’ll love working here

1. This role provides you a very competitive salary in line with the successful candidate’s experience.
2. We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
3. While this is a limited term position, there may be opportunities for extension depending on business needs.

About Us

Seaspan Shipyards is one of North America’s most modern shipyards and unique in its ability to provide a complete range of services including new construction, conversion, refit, repair and life-cycle maintenance work for Canada’s Coast Guard and Navy as well as commercial vessels including cruise-ships and deep-sea vessels. Seaspan Shipyards operations include Vancouver Shipyards, Vancouver Drydock and Victoria Shipyards.

To learn more, visit our website: www.seaspan.com

This position may involve defense articles and/or technical data regulated by the U.S. International Traffic in Arms Regulations (“ITAR”) and the U.S. Arms Export Control Act. In compliance with ITAR, the successful candidate will be subject to a security clearance through the Canadian Controlled Goods Program as regulated by the Controlled Goods Regulations and Defense Production Act. The successful candidate will be required to maintain their security clearance throughout their employment in this position.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. Furthermore, we are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.