Quality Assurance Coordinator

Company Overview

Jamieson Laboratories Ltd. a division of Jamieson Wellness Inc. (“Jamieson Wellness”) is Canada’s leading health and wellness company with a purpose of inspiring better live every day.

Established in 1922, Jamieson is our 100 years old heritage brand, which is recognized as Canada's #1 consumer health brand. In addition, we also market and manufacture a series of leading specialty supplements brands under the youtheory, Progressive, Smart Solutions, and Iron Vegan brands.

On top of our outstanding brand portfolio, Jamieson Wellness has been recognized as one of the top ten most reputable companies in Canada and is well regarded for our industry leading commitment to quality – exemplified through award-winning innovations and meeting of rigorous manufacturing certification standards. And, Jamieson is no longer just a Canadian success story, as our brands are established and growing rapidly in more than 50 countries around the world. For more information, please visit www.jamiesonwellness.com

Our Jamieson Diversity and Inclusion Statement

At Jamieson Wellness, we cherish diversity, equity and inclusion and we know we must constantly listen, learn and take action to ensure these principles remain embedded in our culture. We encourage everyone to bring their whole selves to work and celebrate the differences that make us unique. We are accountable to build an environment free of bias in regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender orientation, gender identity, gender expression, and all other types of behaviours that are not conducive to an inclusive environment. We hold ourselves and all stakeholders to a high standard of diversity equity and inclusion, because anything else is unacceptable.

Overall Responsibilities

The Quality Assurance Coordinator will perform quality audits and in-process inspection on the manufacturing operations, packaging operations, and warehousing operations within the facility thus ensuring that quality manufacturing as defined by GMP is maintained. In addition, the Quality Assurance Coordinator will assist the Quality Assurance Supervisor in supporting systems to ensure quality manufacturing as defined by Good Manufacturing Practices (GMP) relating to natural health and pharmaceutical products. Ensure appropriate compliance to all relevant regulatory requirements.

Specific Key Responsibilities & Duties

• Act as the qualified person (as defined under section 51 of Good Manufacturing Practices Guidelines) in the disposition of finished product.
• Responsible for investigating quality related deviations and incidents
• Participate in SOP management
• Participate in Change Control approval process
• Responsible for conducting Internal Audits
• Participate in CAPA investigations and write investigation reports
• Report and respond to quality process deviations in an expedient manner
• Provide assistance for other departments concerning quality related issues
• Review and verify Batch Production Records
• Collect finished product samples for laboratory testing
• Collect and maintain finished product retain samples
• Perform in-process inspection of packaging operations as per standard procedures
• Perform cleaning verification during changeovers and maintain records
• Monitor and maintain devices of the temperature and humidity monitoring system
• Check and verify calibration of various in-process testing equipment. Maintain calibration logs and take appropriate corrective action when necessary
• Perform daily scale verification and maintain records
• Assist with QA operations in Deacom ERP system including BOM review, user field population, uploading documents, inputting lab results when needed.
• Perform review of short dated raw and bulk materials in the ERP system and testing for possible shelf-life extension.
• Working in compliance with the company’s Health & Safety Policies/SOP’s including but not limited to the Safety Responsibilities Procedure.
• Responsible for the governance of GMP documents
• Will comply with Good Manufacturing Practices in all GMP sensitive areas of the facility
• Perform other related duties and projects as assigned

Knowledge, Skills & Abilities Requirements

• Bachelor's degree or college diploma in chemistry, biology or related scientific discipline.
• Quality Assurance Certificate, HACCP, or Food Safety Certificate, and/ or minimum 1 year industry experience.
• Knowledge and understanding of GMP and Health Canada Regulations for natural health products and food.
• Good knowledge and understanding of quality and testing requirements and US Pharmacopoeia.
• Flexible hours and weekend work maybe required.
• Knowledge of testing limits for raw materials and finished products.
• Good understanding of data analysis and report preparation with solid knowledge of MS Word, Excel, and Outlook.
• Knowledge of ERP software
• Effective analytical problem solving and organizational skills.
• Detail-oriented and excellent written and oral communication skills.
• Ability to work with minimal supervision.
• Excellent interpersonal skills with the ability to work in a team environment.
• Ability to handle strict deadlines and work under pressure.

Our Values

ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business.

RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives.

EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality.

AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.

Why Join Jamieson Wellness?

At Jamieson Wellness, we are committed to attracting the best people by offering an environment that prioritizes work-life balance and an inclusive culture. Our benefits and values are designed to help you thrive both professionally and personally, inspiring better lives every day across the world. Here’s what you can look forward to when you join our team:

• Health & Wellness
• Access competitive group benefits to ensure you and your family are well taken care of.
• Financial Security
• Take advantage of our company-paid RRSP (no match required!) and Employee Share Purchase Plan.
• Contribute to a Broader Purpose
• Do work that matters. As a purpose-driven company, we have a meaningful and sustainable impact on the planet and the lives of people around the globe.
• Work-Life Balance
• Enjoy a hybrid work environment that offers flexibility with both in-office and remote work options.
• Professional Development
• Grow your career with our continuous learning and development opportunities, supported by a structured annual performance management process.
• Exclusive Discounts
• Enjoy discounts on vitamins and products across our top health and wellness brands.
• Culture of Excellence
• Join a dynamic team that values Accountability, Respect, Excellence, and Agility, fostering an environment where you can thrive both professionally and personally.

How to Apply: All those interested in applying for this job may do so by submitting an application to Magdalena Bencze, Manager of Human Resources by the closing date noted above. All full-time employees who have been in their current position for six months are eligible to post for the said position. Previous work history will be considered in the final section.

Jamieson Wellness Inc. is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Jamieson Wellness Inc. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Jamieson Wellness Inc. Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.