Quality Assurance and Data Analysis Specialist (QADAS)

Job Title: Quality Assurance and Data Analysis Specialist (QADAS)

Job Type: Full Time Permanent

Reporting to: Clinical Director

Salary: CAD 30.31 to CAD 33.45 hourly

Job Description

Responsibilities

• Lead and support program/department-level and corporate-level quality improvement initiatives.
• Apply QI methodologies such as Lean, Six Sigma, A3, Kaizen, and DMAIC to drive process improvements and enhance client outcomes.
• Collaborate with multidisciplinary teams to develop and implement QI projects, ensuring alignment with organizational goals and objectives.
• Monitor the progress and effectiveness of QI initiatives, providing ongoing support and expertise to teams.
• Prepare comprehensive reports that include tracking, trending, graphs, and analyses of client safety and QI program outcomes.
• Utilize statistical data analysis to inform decision-making and identify opportunities for improvement.
• Create and deliver presentations to various stakeholders using PowerPoint, highlighting key findings and recommendations.
• Ensure FYS data assets are of high quality, usable, and accessible to meet the analytical needs of the organization.
• Plan, organize, and participate in internal and external working groups and advisory committees.
• Implement data quality processes, governance, and effective use of tracking and management tools.
• Lead coordinator for Accreditation, ensuring adherence to accreditation standards in relation to quality assurance and evaluation of all areas of operation.
• Review existing evaluation tools and research evidence-informed tools informing effectiveness of services/programs.
• Analyze ChYMH and EMHware data.
• Implement and analyze evaluative tools, facilitating presentation of outcomes to relevant stakeholders with development of action plans to address areas of need/growth.
• Facilitate youth and caregiver focus groups.
• Participate in Caregiver Engagement initiatives.
• Engage in research and data collection for regional partnerships.
• Play a primary role in BI ministry submissions.
• Utilize social media and website management to improve the quality of care.
• Develop training materials in support of senior management that translate our quality improvement initiatives.
• Track and review internal BI with management.
• Evaluate DEI initiatives.
• Engage in special projects as assigned by the management.

Qualifications

Education and Skills

• Preference for Master’s in social work, Psychology, Psychotherapy, or relevant area of study; Bachelors with experience will be considered.
• Minimum 2 years of relevant experience.
• Training and use of SPSS.
• ChYMH training and use is an asset.
• EMHware training and use is an asset.
• Experience in quality assurance and data analysis.
• Knowledge and use of evaluative tools for program evaluation purposes.
• Proficiency in Excel and PowerPoint are assets.
• Independently motivated and productive, able to manage and prioritize across multiple projects and assignments.
• Team-oriented and dedicated to promoting team development, a positive work culture, and organizational health.
• Experience working collaboratively with clinicians, administrators, and policymakers.
• Strong presentation skills, both verbal and written, using software to analyze and present results.
• Knowledge of relevant data quality processes, frameworks, and methodologies.
• Ability to work independently and as a team member.
• Ability to develop and maintain effective working relationships with others internal and external to the organization.

Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, skill-based, respectful, and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities, and expressions.

We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify Human Resources at (905) 579-1551.

While we thank all applicants, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $30.31-$33.45 per hour

Expected hours: No more than 37.5 per week

Benefits:

• Casual dress
• Company events
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• Vision care

Schedule:

• Monday to Friday

Experience:

• Lean Six Sigma: 1 year (required)
• Data analysis skills: 2 years (required)

Work Location: In person

Application deadline: 2024-11-15