Quality Assurance Analyst

Department: R&D

Reports to: Manager, Quality Assurance

Location: Stouffville, ON (Hybrid)

Salary Range: $60,000 - $80,000

Who We Are

At Portfolio+, we empower financial institutions with secure, scalable, and customer-first solutions. As a proudly Canadian company, we’re at the forefront of open finance, delivering cutting-edge cloud technology that simplifies operations, enhances security, and drives innovation. Our team thrives in a collaborative, growth-oriented environment where ideas matter, and impact is real. If you're passionate about fintech, innovation, and making a difference, Portfolio+ is the place to build your career.

Who you are:

Quality Analyst will be part of Quality Assurance Center of Excellence to support clients’ deliverables. In this role, you are passionate about delivering Portfolio+ Inc.’s high quality software products to the market. You adapt to new challenges, along with having the drive to develop, implement and execute test plans and automated test scripts where possible from start to finish. Quality assurance is a critical component and ensures that high-quality product deliveries exceed the market demands of our customers.

What you’ll do:

• Review existing quality techniques and ensuring all of Portfolio+ Inc.’s software products have been thoroughly tested successfully prior to release
• Create and document detailed, comprehensive, and well-structured test plans following test-driven development (TDD) methodologies and QA best practices.
• Create, execute, and maintain functional test cases, test scripts, test results, and track defects.
• Execute and evaluate manual or automated test cases and report test results.
• Recommend and implement automated test cases where applicable.
• Coordinate and monitor all your own test activities and communicate across the team as required.
• Review business requirements documents. Identify test requirements, design test coverage plan, attend project walkthroughs as required.
• Work closely with business analysts and development teams to report and resolve defects.
• Carefully maintain compliant and nonconformance processing through records and tracking systems, including root cause and corrective actions and escalate recurring issues.
• Prioritize assignments to ensure that client commitments are met.
• Take initiative to identify and resolve issues proactively.
• Participate in various project engagements such as business discovery, design workshop and acceptance test plan reviews.
• Implement and improve QA Processes across the Organization
• Responsible for setting and achieving goals that align with the team and company goals.
• Strive for continuous improvement providing feedback around the quality assurance techniques and processes used.
• Keep abreast of industry trends and knowledge in the Finance/Banking industry. Accountable for understanding any regulation changes that may affect the functionality of the product.

What you bring:

• Post Secondary Education in Computer Engineering, Computer Science or a relevant field
• Minimum of 5 years of Quality Assurance experience and understanding of the SDLC and STLC
• Superior analytical skills; able to identify, resolve and/or solve issues in a timely manner.
• Technologically competent, able to triage root cause when reporting or researching a defect.
• Experience in API testing, using REST APIs and in-depth knowledge of testing frameworks/tools (such as ReadyAPI, jMeter, Junit, ANT, AutoIt, Appium, ZAP, SoapUI Pro, LoadUI Pro).
• Familiar with compliance and security testing.
• Understanding of Agile/Scrum methodology.
• Must be able to work in a team environment to foster and build relationships, engage, and influence.
• Good understanding of process flows, conducting structured analysis, data modeling, process mapping, regression testing, and overall software testing including browser-based and mobile devices.
• Exceptional ability to communicate effectively, both verbally and in writing
• Seeks out innovative solutions and champions continuous improvement.
• Prioritization, ability to organize workflow to accomplish multiple and changing priorities within specified timeframe.
• Demonstrates a high degree of customer satisfaction.
• Results oriented, strives to achieve high levels of individual and organizational performance.
• Ability to adapt quickly and easily to changes within the business and organization.
• Self-motivated and self-aware - you recognize your own strengths and weaknesses and are committed to personal development.

What We Offer:

• Be part of a dynamic, innovative team where your ideas directly shape our sales strategy and market presence.
• Flexible working arrangements (hybrid, remote, or in-office) designed to support work-life balance.
• Comprehensive benefits package starting from day one, including health coverage, paid time off, and volunteer days.
• Competitive salary, annual bonus program, and participation in our employee stock option plan.
• Access to continuous learning opportunities, a robust learning management system, and a tuition reimbursement program.
• Tools and technology provided (laptop, headset, monitors) to set you up for success.
• A supportive environment that values your growth, success, and contributions to our customers’ achievements.

We welcome and encourage applications from all qualified individuals who can contribute to the continued diversification of our organization, including those from equity-deserving groups that have been historically underrepresented in the workforce.

In alignment with the Accessibility for Ontarians with Disabilities Act, 2005, Portfolio+ provides accommodation upon request throughout the recruitment, selection, and assessment process for applicants with disabilities. Please reach out to humanresources@portfolioplus.com for any questions or requests.