Quality and Continuous Improvement Director

Quality and Continuous Improvement Director

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Vice-président Opérations - ELIP Canada

Your role and responsibilities

As the Quality and Continuous Improvement Director, you will strengthen the culture of quality management and continuous improvement by supporting change and resources, with the goal of exceeding customer expectations and improving the organization’s performance. This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Pointe-Claire or Saint-Jean. The work model is hybrid.

1. Define and implement strategies, activities, and plans to develop quality management and continuous improvement systems based on identified risks and opportunities, in collaboration with and aligned with the leadership team.
2. Promote behavioral change, advise, and support team members to foster a strong culture of quality management and continuous improvement at all levels, across all activities and functions, aiming for continuous performance enhancement nationwide.
3. Influence and consult senior executives in ABB’s national organizational units/functions to innovatively shape the design and development of their functional area.
4. Ensure appropriate internal and external communication regarding the quality management and continuous improvement system.
5. Identify and work to eliminate obstacles preventing the successful implementation and adoption of continuous improvement initiatives and provide support in cases of conflicting priorities.
6. Align with ABB’s core values of safety and integrity, meaning taking responsibility for your own actions while caring for your colleagues and the company.

Qualifications for the role

• Bachelor’s degree in science, engineering, or a relevant field, combined with 10 years of experience in a manufacturing environment and in quality management.
• Analytical and methodical approach, strong problem-solving skills, attention to detail, and ability to prioritize effectively.
• Collaborative and solution-oriented approach, with strong oral and written communication skills in both French and English. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
• Experience with quality management and audit systems, and knowledge of ISO 9001:2015 standards.
• Knowledge and application of LEAN and Six Sigma principles.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Installation Products Division (formerly Thomas & Betts), is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer-focused solutions for connecting and protecting electrical systems. Our products are used all around you, every day – orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.