QA Manager

Essential Responsibilities:

• Maintain ITS Quality Management System to comply with ISO 9001/AS9100 Standards.
• Coordinate external audit (ISO9000/AS9100); prepare for the audit, audited by External Auditor, answers any Corrective Actions issued by the External Auditor and implement corrective actions.
• Coordinate customer audits, (audited by customer per request anytime).
• Maintain certificate of Approved Maintenance Organization by Transport Canada, FAA, EASA, JCAB, and other countries civil aviation authorities.
• Maintenance and implementation of Canadian Aviation Regulations 571, 573 and 591, FAA, EASA (European) regulations and other countries civil aviation authorities.
• Respond to customer complaints and customer corrective actions.
• Deal with any supplier quality related issues (supplier non-conformances).
• Maintain Approved Supplier List and maintain records of ISO certificates for Suppliers.
• Evaluate prospective ITS supplier (visit/audit and assess capabilities).
• Maintain Non-Conformance Log (review, close and analyze).
• Maintain Vendor Corrective Action (review, close and analyze).
• Send letters to vendors to close Corrective Actions.
• Maintain Test Equipment calibration log/coordinate calibration.
• Maintain Torque Drivers, screw drivers, ESD monitors calibration activities.
• Conduct First Article Inspection and documentation of ITS Airborne Products.
• Submit documents and work closely with FAA DER and customer for approval of ITS airborne products.
• Conduct Quality management meetings, send minutes and follow up on action items.
• Issue, maintain and audit Inspection and test stamps.
• Analysis of Returned Product for Repair (RMA).
• Management, coaching, mentoring of the quality department team.
• Prepare monthly Quality metrics.
• Conduct Training (Induction, ESD, FOD, and WHMIS, SMS).
• Maintain Skills matrix of ITS employees.
• Maintain Training records of ITS employees.
• Conduct Internal Audit based on yearly cycle (ISO9001/AS9100 audit checklist; Transport Canada audit checklist; EASA audit checklist and product audit).
• Close internal audit corrective actions/observations.
• Prepares trouble reports with Root Cause Corrective Action (RCCA) for customer returns.
• Attend production and engineering meetings; conference calls with customers.
• Participate in Design Reviews.
• Reviews and sign drawings, ECNs, other docs.
• Issue and maintain log of Quality Alerts, Quality Plans, Internal deviations and Waivers.
• Carry out trend analysis to highlight repeat problems.
• MRB, work in conjunction with Engineering to complete RCCA activities and follow up on effectiveness.

Compensation: ITS Electronics offers compensation relative to experience and a friendly environment.

Application Process:
Interested, qualified applicants may send their resume in confidence to the Human Resources Department by:
fax: +1 (905) 660-0406
e-mail: info@itselectronics.com
mail to:
ITS Electronics Inc.
3280 Langstaff Road Unit B
Vaughan, ON, Canada, L4K 5B6

Equal Opportunity Employer: ITS Electronics, Inc. is an equal opportunity employer; however, only qualified applicants will be contacted.

Location: Local Toronto area candidates only.